TechlessReviews of techless.com

I'm so happy with the customer service I received from Yolani at Techless. She was extremely knowledgeable and patient. She guided me through the entire set up process for two Techless Wisephones. I tend to get very confused with this kind of stuff and she made it seamless. Very grateful! I highly recommend Techless. The phones are wonderful and the customer service is among the best I've encountered.

Anthony was extremely helpful and made the process smooth, easy to understand, and fast!

I had such a great experience with this phone company. Everyone I worked with was incredibly friendly, patient, and helpful. My situation took a little time to sort out, but they never made me feel rushed or like a burden. They were excellent about calling back and texting to keep me updated—whether things were working or still needed troubleshooting. Their communication and customer service truly stood out, and I really appreciated how well they took care of me.

This phone is exactly what I needed that's between the 2 extremes of being addicted to your cell phone and going phoneless. I've done both. After being addicted to my smartphone, I ditched it for a couple years and went phoneless because I could see how much control my phone had over my attention and my time. While phoneless, it was really annoying to the people around me when I asked to borrow their phone to make a call. It was also a struggle at times to navigate new places as I would go the old fashioned way of printing out directions. And I had no way to call if I had an emergency and nobody was around. I compromised and went with a Wise Phone II a little over a year ago, which has been perfect for me. It makes calls/texts, takes photos, has a calendar, calculator, flashlight, and has navigation apps like Waze. There are also other simple apps you can use but most of the time stealing apps are not approved for download. The service has also been great. The only downside is that if you really need an app, they are not currently taking suggestions to add to the tool drawer. I ran into this problem when I wanted an app to communicate with family on a cruise I went on and an app for a CGM monitor (stelo). It was inconvenient but I found another way. I'd rather have it this way than them flood the app "store" with mind-numbing junk and apps that sell your personal info.

The person who helped me did an amazing job. They were professional, kind, and patient! They helped me through carrier issues and set up my entire phone. Having such support made me feel like this phone and carrier were the right choice!

Tina N. was great! I had a billing issue, and she was friendly, competent, and had my issue fully resolved quickly and painlessly!

I was having problems with the set-up system: it instructs that the owner of the phone should put in the phone number of the newly purchased phone but the new phone does not have a phone number yet. (I'd like to talk with whomever thought that process was a good idea!) I called and Zazi answered and took care of my issue perfectly and very personably. My suggestion: do not lose that guy, he's one of the few these days who exudes professionalism while actually being pleasant. I'd double his salary, he's worth two less capable / less personable staff members.

Anthony was a tremendous help getting me set up!