Tech DataReviews of techdata.com

MF = MASSIVE FAILURE. I am extremely upset with Tech Data Canada, a subsidiary of TD SYNNEX CANADA ULC . I have a computer lease contract with TECH DATA CANADA, Their bank is BNS in Canada, and I cannot set up online bill payment. I have spent hours trying to resolve this issue with Tech Data Canada to resolve this issue. I could neither pay via E-Transfer, set up an auto-debit, or even pay via my CC. I was told that I would have to go to my CDN bank branch & wire to their bank (BNS in Canada) to pay. It is ludicrous that I am unable to set up auto debit. ONE STAR (1) IS TOO GENEROUS. I WOULD HAVE GIVEN THEM A ZERO. Never use these companies. EPIC FAIL

We have been using Tech Data/ TD Synnex for many years. The service has dramatically gone downhill. We have been billed incorrectly and i have had this in query since the 11th Nov 2024. You can't speak to anyone, nobody replies to emails and they basically just don't care. I will be cancelling our DD if this is not rectified ASAP

Got to be one of the most badly run organisations I've had to deal with, the further up the management tree you get the more you see the truth, pay peanuts get monkey's, only trouble is A Monkey could do a better job. Poor quality product with no real concern as to why and it just gets worse and even more frustrating. How this place is still operating is a constant mystery, not professional in any way.

If they spent less effort on getting multiple sales people to call you, and more effort in ensuring product descriptions are correct and rectifying their mistakes... they might be decent. Constantly calling to 'check in on their 15k a month client' but never action anything mentioned, ever. A very bloated company with the complete wrong mentality.Westcoast... PC World.. literally use anyone else.

I wouldn't recommend this company. They make mistake over mistake, and refuse to take any responsibility for there own mistakes.

I wouldn't use this company again. Avoid at all costs / use Ingram / the others. Can't even process a simple order.

Great service parts computer

I am part of small Managed IT Service Provider in the UK. I have dealt with loads of supplier during my 10 years in sales. Techdata have to be the worst company I have ever dealt with during this time. A bunch of youngsters with no training, no commercial or sales acumen between the whole SMB team. They have no stock. Even if they do have stock they don't actually process your order until they feel like it (sometimes two weeks later). I have had problems with almost every order I have placed with TD. Which damaged the relationships with my customers and eats away most of the margin. Not once during each follow up call after each mistake did I ever hear the word sorry. Not once. If you are serious about your business and want to protect your reputation, I would not trust this company with a single thing.