This is my first time using TDG. It won't be the last time.
Great, knowlegeable, over the phone service. Nice to talk to someone that knows what you're talking about.
By Joe Di L.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best divers demand best dive gear. Tec Dive Gear represents top world class manufacturers bringing not only best technical diving equipment to the market but also excellent customer service and dive gear education. We are proud to serve divers around the world and being a part of many explorations and expeditions.
Tec Dive Gear (tecdivegear.com) has 53 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Great, knowlegeable, over the phone service. Nice to talk to someone that knows what you're talking about.
By Joe Di L.
the gear was exactly what i wanted and needed and at a fare price
By Joseph
Got the order on time and excellent quality.
By JAG
I have purchased an unlock code for Xdeep Black computer, code supplied was wrong but this was just manufacturer's fault. The second code was ok though and provided next day. Fairly good support!
By Gabriel
I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
By Christopher R.