I had a question on a fountain I…
I had a question on a fountain I purchased they got back to me very quickly. Love the fountain!
By Kathryn
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Teamson is to become the leading provider of toys, lifestyle furniture and accessories by offering exceptional value and stylish products. We continuously strive to surpass your expectations by creating quality pieces that are both innovative and attractive. Our ultimate mission is to be by your side for years to come.
Teamson (teamson.com) has 376 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
376 approved reviews, newest moderated first
I had a question on a fountain I purchased they got back to me very quickly. Love the fountain!
By Kathryn
I recently purchased a Teamson fountain that a local garden center had used on a shelf (non-operational) as a display model. Upon inspection, the pump was missing. No biggie, I bought a new pump, but realized when I got home that the fountain required wiring that the new pump doesn't have and can't accommodate. I contacted Teamson and received a same-day reply. They sent out the missing pump free of charge with a very quick turnaround, with excellent correspondence every step of the way. I couldn't be happier with my new garden fountain or their service. This is a company that cares about their customers. Well done, and many thanks to you!
By Becky
I can count on the doll clothes etc being well made and receiving them in an expected amount of time I would recommend this website
By Diane A.
Great support. Very prompt, courtous, and professional.
By Valued C.
Great selection of cute and quality items along with considerate, courteous, and helpful customer service.
By Mahriana R.
Spinner arrived with a defective solar light. Teamson not only replaced the light, but also sent me a free pole extension after inquiring what would be the cost of purchasing an extra extension to increase the height of the spinner. Again, Teamson did not charge me. They included it along with a new replacement light. They responded quickly and courteously to my emails. I can't say enough about the superb customer service of this company. I will definitely do business with them again. Thanks Teamson.
By SPARKY
I had an outstanding experience! Even though I was past the 60-day warranty period, they were incredibly helpful and sent me a replacement part without any hassle. The communication throughout the process was top-notch, with quick responses and clear instructions. It’s rare to find a company that goes above and beyond for their customers, and I’m so grateful for their exceptional service. Highly recommend!
By RHP
Fast efficient
By Mimi