I had a great experience outstanding…
I had a great experience outstanding customer service
By VSC Logistics/VSC Freight Brokers L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TBS Factoring Service makes trucking easier with technology and services to help drivers get established, stay compliant, find loads and get paid faster.
TBS Factoring Service (tbsfactoring.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 590 reviews with 5 stars · Clear filters
I had a great experience outstanding customer service
By VSC Logistics/VSC Freight Brokers L.
Rachael Vaughan goes above and beyond her work. She is very good at what she does and when she says she is going to do something she does it. I wish all the employees at TBS could follow in her footsteps. I am thankful for an employee like Rachael. Tom Top Of The Line Transportation
By Thomas K.
Ashley and Kwon were very professional and very eager to help in any way they could. It was a pleasure speaking with the both of them.
By Terri L.
Our experience has been wonderful with TBS thanks to Jennifer Sorrels .Jennifer goes above and beyond to make sure our needs our met .We would highly recommend TBS .
By Kristin
We love working with you guys for factoring. Jenn Sorrels she is amazing always going the extra step to help us. From factoring to recourse stuff to needing reports she is always willing to help out. Thanks Girl for everything :)
By Steven S.
I am happy with the process. We get our funding next day and have no issues with the comdata card. I like having different departments to go for issues...i.e. customer service, credit, collections. Jennifer Sorrels was our customer service rep and we were able to build an amazing relationship with her, beyond just a working relationship. Nadia Ornelas helped get us set up and is so knowledgeable about TBS and all of the processes. We love TBS, especially due to these wonderful ladies. They give a quick response and have always handled any issues or questions that have come up. If they cannot handle it, they have always found someone that could AND followed up to make sure we were satisfied. We've been with TBS for 3 years and have no plan on switching!! Thank you all!
By Laurie/Lee E.
Friendly, Answered all questions
By Maria S.
Good people to do business with
By Ricardo J.