taylormorrison.comReviews of taylormorrison.com

They cut corners and ruin homes, wasting people's money, time and cause stress. Avoid at all costs

Thieves and con artists. Harassing home inspectors that hold you people accountable for your shoddy work. TaylorMorrison needs to be investigated.

We bought a home a few years ago and the home is supposed to have a 10 Year structural warranty. Since no one in my family is a home builder, we didn't realize that the front part of our home, the windows were not installed properly. Whomever was hired to build our home, when they put the stucco on our house, the put it over all the weep holes of the windows. We do not know anything about home building so we did not to even look for this. Well fast forward a few years later (but still under the structural warranty), we noticed that the window sills were crumbling inside our home. We opened the window sills and it was full of termites. Since the weep holes were covered, the water has been slowly seeping into the walls of our home which attracted termites. Now we have to rip apart the whole front of our house (walls and all) as we don't know the extent of the damage and it all has to be replaced. We tried to contact Taylor Morrison several times through their warranty department. They have completely ignored us. We are beyond upset that this happened. Their construction people did a very stupid mistake that is now costing us thousands in damage. Taylor Morrison is not honoring their warranty or even trying to reach out to help us, According to an attorney we spoke with today, they have defrauded us. I do not recommend Taylor Morrison. Buyer beware.

I deeply regret hiring this contractor. I needed help of a private inspector to check my house. Otherwise I wouldn't have known that I had gas leaks, broken trusses, cracked tiles, and almost no insulation. I've also heard that they had retaliated on private inspectors for showing building defects. I highly discourage anybody from even thinking about hiring what I would call criminals. I also hope they get their building license revoked as soon as possible.

I only wish I had read these reviews before purchasing. It's been nearly a year and I'm still fighting them to fix things that were raised even prior to closing. I lost complete use of parts of my house for nearly a month. The employees are overworked and pushed to cut corners everywhere they can. So don't think you're getting a quality home. They talk a good game, but are no better than any other production builder at half the cost. My advice - pick another builder. If you already picked this one - don't sign anything and get multiple inspections. I'm still worried what I might find in a few months after the warranty is over.

Foundation failure less than a year into ownership. Non-stop push back. Hired the same engineering firm they use to build in certain communities. Confirmation of failure, Taylor Morrison still pushing back. Would never recommend their product to anyone. Service department acts like they are being troubled to even respond to requests. Overall extremely dissapointing.

I’ve had extremely disappointing experiences with this company—not once, but twice. Their products are poorly made, and both purchases ended up being a nightmare. Items broke within the warranty period, yet getting them to honor that warranty was a constant battle. Customer service was unhelpful and confrontational, and it’s clear they lack basic business ethics and customer care. I strongly recommend avoiding this company.

If I could give a 0, I will. Taylor Morrison’s Earnest Money Retention Scam (North Sky Celina) - 100 N Sky Dr, Celina, TX 75009. I signed a contract in June, but THEIR lender demanded: Higher insurance deductible , or extra cash to buy down rates to approve my final loan. When I refused (financing contingency), they kept my $5K deposit—even though the home is now back in market priced higher than it was and will sell to someone else who will pay the deposit again to them. Their ‘final’ denial emails including Tom Cawthon's email admit no losses to them. TREC/DTPA complaints are pending. Please be aware especially first time home buyers and buy from any other builders but them. They are very predatory.