Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
604 reviews
Tax Defense NetworkSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.
Tax Defense Network (taxdefensenetwork.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
604 approved reviews, newest moderated first
Heather is BY FAR the best representative I have dealt with..excellent customer service
By Chuck H.
Response from Tax Defense Network· Jun 17, 2025
We're happy to know your experience with our team has exceeded your expectations. Thank you for choosing Tax Defense Network to assist you with your tax matters!
Understanding our needs
By Holly H.
Response from Tax Defense Network· Jun 17, 2025
It's great to know our team's attention and empathy have created a reassuring experience for you. Thank you for highlighting your experience with our team!
Excellent communication. Quickly resolved my issue. Actually did better than I anticipated on the resolution and agreement
By Russ
Response from Tax Defense Network· Jun 11, 2025
Thank you for your kind words and this great rating for our Tax Defense Network team! It's been a pleasure working with you.
We been waiting 3 years 18,000 paid and they keep stringing us along . Now treating us on paperwork. We sent them the paperwork several times first to John jochlen he said he had everything. Then Richard something and he's very rude and he keeps saying its needs to be done a different way and that was the way we were sending it .have proof with emails . and to this date have no idea whats going on . Do not use them .about time for the attorney general knows what going on . We owe alot of money and they keep saying it will take awhile 3 freaken years yea I dont think so .
By Larry H.
Response from Tax Defense Network· Jun 10, 2025
Hello, Larry. We are sorry to hear you are disappointed with your experience and services. Our team is reviewing your feedback and will be contacting you very soon to discuss how we can turn your experience around. We look forward to speaking with you!
In the beginning 2017-2019 excellent customer service Yan, then in 2020 & 2021 pandemic years no customer service and communication now playing catch up on past issues not resolved
By Judge Cowart J.
Response from Tax Defense Network· Jun 10, 2025
Judge, thank you for your feedback and for sharing your experience. It seems our team reached an impasse with your services and was unable to move forward. If you are willing and able to do so at this time, we would appreciate the opportunity to assist you further. Please contact our team at [email protected] for further assistance.
The representatives we have dealt with have all been extremely personable and excellent at their jobs! We couldn't be more happy with the assistance and counsel they have provided.
By CH
Response from Tax Defense Network· Jun 5, 2025
Thank you for highlighting your experience with our Tax Defense Network team! It's been a pleasure working with you.
Had a great experience on the first consultation with Rich. He was able to answer my questions.
By Luis G.
Response from Tax Defense Network· Jun 5, 2025
We're happy to hear our team could provide you with such a great consultation experience. Please don't hesitate to contact us if you have any further questions or concerns!
I had an excellent experience with the initial consultation, especially with Agent Jawanda Johnson, she was professional, informative, and supportive throughout the process. That said, I’ve come to understand that if you owe the IRS due to past tax mistakes, there is only so much a tax defense service can do. While the service may be on the pricier side, at the end of the day, if you are liable, those past errors still need to be addressed and paid for. Thank you, Jawanda Johnson.
By Carmen S.
Response from Tax Defense Network· Jun 2, 2025
We're happy to know you received a service exceeding your expectations, Carmen. It's been a pleasure working with you to address your tax concerns!
