Onboarding Customer Service
Alessandro was great to work with through our onboarding process and saved me a ton of unnecessary hours that I would have spent on a project.
By Blake P.
Sunday, November 8, 2026 · Customer reviews of US businesses
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196 reviews
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TaxCloud simplifies sales tax compliance for businesses of all sizes. With over 15 years of experience and trusted by 2,000+ customers, TaxCloud ensures you can calculate, collect, and file your sales taxes accurately across all 13,000+ US jurisdictions. Start a free 30-day trial with full access.
TaxCloud (taxcloud.com) has 196 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Alessandro was great to work with through our onboarding process and saved me a ton of unnecessary hours that I would have spent on a project.
By Blake P.
AMAZING COMPANY.... WOW
By Amy
We recently started with TaxCloud. The onboarding went very smoothly and the customer service has been excellent. We are very happy with the service.
By Tristate Commercial D.
We’ve had a very positive experience with TaxCloud. Their support team has been responsive and helpful whenever we’ve had questions or filing issues. Most recently, they helped us resolve a Denver penalty and interest issue related to problems with Colorado’s filing system. They kept us updated throughout the process and followed through until everything was resolved. We really appreciate the communication, professionalism, and continued support.
By Nick A.
Fantastic experience with TaxCloud. I had some specialised requirements and the TaxCloud team went above and beyond to help me even though it would have been easier to say no. Professional and very kind guys.
By Kahin
Getting compliant with sales tax in multiple states is a HUGE undertaking, and this was my third attempt at it. Finally with TaxCloud I was able to get everything going, due to the great customer support.
By Andrea H.
The onboarding is handled very well. The cost for the service makes it affordable for smaller businesses that have to maintain nexus for several states
By The Leather G.
I needed to find a way to get sales tax compliant in several states, but wanted it to be easy and not add to my load as a small business owner. I chose Tax Cloud and so far it's been a great experience. The onboarding was simple. I appreciated having live help during the integration process. I think the cost is very reasonable, but more than that, I love the peace of mind in knowing that all of these crazy sales tax thresholds are being managed and sales tax is being filed and I don't have to have to give it a second thought.
By Renee Hill W.