Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tavoca provides appointment reminders and other automated communication solutions.
Tavoca (tavoca.com) has 15 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 3 reviews with 1 star · Clear filters
Incredibly broken patient appointment reminder system that sends patients emails that have invalid links for patient registration. Literally impossible to reach anyone on the support line -- I waited in the queue 2x for over 20 minutes each time and all I got was music.
By Louis W.
Received an ‘invite’ by email from a medical provider I use to allow tavoca to contact me. That provider has a patient portal. The sender, tavoca, said to reply, if I wanted to, to an email in the header. I sent them an email telling them I would use my portal. That email was ‘undeliverable’. That tells me everything I need to know about Tavoca.
By AC
Received an email reminder about my upcoming appointment, tried the tacova link to confirm the appointment but the link is dead and so is the company website. Poor and incompetent service.
By MinHae S.
Response from Tavoca· May 23, 2023
MinHae, I have searched the Tavoca system for the first name MinHae and last name Sook and I cannot find any record with that name. Is it possible that the name is different in your message? Can you share the email address that received the message? I can research it that way also. Thanks, John Tadlock
