Quentin - Great Customer support
Quentin, thanks a lot, Great answer, quick efficient. Recommend!!
By Wiss T.
Response from tastytrade· Aug 21, 2024
Great to hear, thanks for the 5 star review! I'll make sure Quentin sees this!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
599 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 448 reviews with 5 stars · Clear filters
Quentin, thanks a lot, Great answer, quick efficient. Recommend!!
By Wiss T.
Response from tastytrade· Aug 21, 2024
Great to hear, thanks for the 5 star review! I'll make sure Quentin sees this!
I was having an issue with changing my 2FA because i switched phones. Marc helped me get the problem resolved quickly and was very nice to work with over the chat. I really appreciate Tasty's continued support and excellence in customer service. Thank you!
By Robert A.
Response from tastytrade· Aug 19, 2024
Great to hear, thanks for the 5 star review Robert! I'll make sure Marc sees this :)
Amazing customers support
By Philippe T.
Response from tastytrade· Aug 14, 2024
Thanks for the 5 star review Philippe!
One of the best platforms for option trading
By Jiajun Z.
Response from tastytrade· Aug 9, 2024
Thanks for the kind words and 5 star review Jiajun!
Stephen was patient and very helpful on discussion of cash settled options
By Lawson F.
Response from tastytrade· Aug 2, 2024
Great to hear and thanks for the 5 star review Lawson! I'll make sure Stephen sees your kind words :)
Support team is second-to-none. Lightning fast responses, with clear and complete answers. Had some issues understanding margin requirements surrounding Futures Sweeps and Day-Trade Margin Calls, and Stephen took the time to go back-and-forth with me a few times to make sure I understood everything. Can't recommend enough!
By Jim
Response from tastytrade· Jul 25, 2024
Thanks so much for sharing your experience Jim, and for the 5 star review! I'll make sure Stephen sees your kind words :)
Stephen was great and helped out my issue quickly. It was my first time using the chat on my.tastytrade.com and it was a quick process and useful. I don't use support to often, but each time they have been very helpful. Keep up the great work!
By Jeremy
Response from tastytrade· Jul 10, 2024
Thanks for the 5 star review Jeremy! I'll make sure Stephen sees your message :)
Kindness, knowledge, transparency, did not hesitate to ask advice from senior management
By Stefano P.
Response from tastytrade· Jul 10, 2024
Great to hear Stefano, thanks for the 5 star review!