Saturday, November 7, 2026 · Customer reviews of US businesses
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500 reviews
TargusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.Explore Our Tech AccessoriesLaptop BagsTablet CasesDocking StationsUSB Hubs & Adapters35+ Years of ExpertiseFounded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.
Targus (targus.com) has 500 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
500 approved reviews, newest moderated first
I am very disappointed. My previous Targus product was a 5, compared to this one. Poor quality.
By John B.
Response from Targus· Mar 3, 2020
Hi John, Thanks for your feedback. Could you provide some more details? We take quality issues seriously and it would be helpful to raise specific issue to our quality assurance team in order to resolve them.
My overall experience was great. The representative I talked too, seemed knowledgeable and was able to answer all my questions.
By Roland P.
Like the cover itself, color is lacking
By Danah H.
Response from Targus· Mar 6, 2020
Thanks for your feedback Danah! I'll pass this along to our product team to take into consideration.
Excellent experience
By Amy O.
UPDATE: I take back my positive review. About two days after writing it, the cord of the drawstring started coming out at the seam. This is how you close the backpack, so having a broken drawstring basically renders this bag useless. I contacted targus as I have not even had this bag for 2 whole months. I HAVE TO PAY TO SHIP THE BAG BACK TO THEM TO REPLACE IT. I ALSO HAVE TO SHIP IT BEFORE I RECEIVE A REPLACEMENT SO I HAVE NO WORK BAG FOR SEVERAL WEEKS BEFORE THEY SHIP ME A NEW ONE! THIS IS TERRIBLE CUSTOMER SERVICE TARGUS. I SHOULDVE RESEARCHED IT BEFORE I PURCHASED FROM THIS BAD COMPANY!!!! BIG REGRET! This bag has great features! Everything you want--a separate laptop compartment, secret compartment in the back for your phone or wallet so it doesn’t get stole out of the front pocket on the subway, a few interior pockets but not TOO many and the luggage strap. It’s great for daily commute and work travel and looks professional. The negatives are the orange color interior lining that I do not care for, the drawstring rope material is starting to twist a little bit after daily use for a few months, and the shoulder straps could be slightly wider for a more comfortable fit -- maybe 1/2” wider. For the price point of the bag, I can overlook the negatives, they are pretty minor. The quality of materials is high and the bag overall is stylish and performs well.
By lindsay
Response from Targus· Mar 23, 2020
Hi Lindsay! Our customer service team has been in contact and I believe you should be all set with a replacement as well as a refund for return shipping. Thanks for choosing Targus!
Great product and prompt delivery
By Scott F.
Best bag I’ve ever owned. My giant 17” laptop fits in it perfectly. I will definitely be a return customer.
By Cody L.
Always wonderful to deal with, love the lifetime warranty
By David H.
