TargusReviews of targus.com

I bought a new Asus laptop VivoBook 17. Wanted a new plug for my docking station. The descriptions of the plug sizes are vague and all models are not represented on the site. Targus should just offer a complete set of plugs.

The case for my IPad was delivered quickly. The case is a great quality.

Fast ship nice item

Best backpack I’ve ever owned. Sturdy like nothing else.

This company has the worst customer service. I was lied to twice about a product I needed. They told me twice that It had been shipped then after not receiving it after two months they told me the part had been discontinued and I would have to purchase it somewhere else. I have the transcript of the chat. Dear Fred, Thank you for contacting Targus Customer Support. I apologize for any inconvenience. I am happy to assist you. Unfortunately we do not have anymore of these cables. In order to process the Return Authorization, I would require the following information: 1. Purchase date 2. Place of purchase of the item Horrible customer service. Please respond to this email with the requested information. Please feel free to contact me with any questions or concerns. Thank you, Tarfari Jones Targus Customer Support Chat By Chat (Kimberly) (09/09/2021 01:12 PM) Hi, my name is Kimberly. How may I help you? Fred Costa: I am looking to purchase a power supply for a Targus ACP70USA. Fred Costa: ACP70USZ Kimberly: I am sorry that you are having any issues. I would be happy to assist you with this, Fred. Kimberly: Are you located in the US or Canada? Fred Costa: US Kimberly: Thank you. What is the SKU or Item # of your item, please? Fred Costa: Model is ACP70USZ Item# 50 Kimberly: Thank you. Kimberly: One moment, please. Kimberly: I would be happy to set up a free part order for the part you would need. In order to process the part order, I would need the following information: -shipping address -phone number -date and place of purchase Would you be able to provide this information, please? Fred Costa: Shipping Address: NSC Information Technology Group Fred Costa: 12335 Kingsride Ln., Suite 410 Fred Costa: Houston, TX 77024 Fred Costa: Phone #713-974-3889 Fred Costa: 832-868-7614 Fred Costa: Purchased 01/07/21 Kimberly: Thank you for the information. The part order will be processed upon the conclusion of the chat session. The part order will also be sent via United States Postal Service. Would there be anything else I can assist you with today? Fred Costa: No. Fred Costa: Can you send me a link to the part so I know it's the right one? Kimberly: I apologize, this part is not for sale. We do not have a link for it. Fred Costa: Ok Kimberly: Would there be anything else I can assist you with today? Fred Costa: No, thank you. So it will be shipped. Will I get a confirmation number? Kimberly: The incident number is 210909-000064. Fred Costa: And I will be able to track shipping from that number? Kimberly: Once the part has been processed, it can take up to 4 business days for us to receive the tracking number. Yes, you can use the incident # to get the tracking number. Fred Costa: And you will ship that for free? Kimberly: Yes, that is correct. Fred Costa: Thank you so much. Have a wonderful day. Kimberly: You are welcome. Would there be anything else I can assist you with today? Fred Costa: No, thank you. Kimberly: Thank you for contacting Targus Live Chat. Have a wonderful day. 'Fred Costa' disconnected ('Concluded by End-user'). Do not use this company for any reason. Find a better alternative.

Love my new laptop bag - durable, yet stylish!

I’ve always used Targus products to protect my iPad. Second time ordering direct, I can’t find the correct sizes out in the stores. I have the iPad Pro and the Air. Both are well protected! Thank you!

Great quality, enough space and comfortable.