Tallmenshoes.comReviews of tallmenshoes.com

This website seems unable to convert shoe sizes from UK to US. I normally use the shoe size 8.5 UK. The first time I was delivered a 5 UK. The second time a 8 UK. Make sure you order using your US shoe size. Needless to say hopeless experience waiting months for shoes returning at my own cost, then being charged for a reorder !!! that then was the incorrect size again. I would not recommend based on the service and ineptitude

AVOID TALLMENSHOES.COM Genuinely one of the worst online purchases I’ve made. The shoes were absolutely awful. They looked atrocious in person, the sizing was completely off, and they were incredibly uncomfortable. I honestly couldn’t believe how poor they were compared with what I was expecting from the website. But the product itself was only half the problem. As a UK customer, returning them has ended up costing me around £60 in international return postage, import duty and tax — meaning I’ve effectively spent £60 just for the privilege of receiving a terrible product, trying it on, deciding it was unusable and sending it back. That is an appalling customer experience. If you’re ordering from the UK, think very carefully before buying. If the shoes don’t fit, aren’t comfortable or simply look nothing like you expected, returning them internationally can leave you seriously out of pocket. In my case, I’m around £60 down with absolutely nothing to show for it. The shoes looked awful. The sizing was awful. The comfort was awful. The returns experience was awful. I genuinely cannot think of a single reason I would ever order from TallMenShoes again. There are plenty of companies selling footwear online where returning an unsuitable product doesn’t turn into an expensive international ordeal. Spend your money elsewhere. I would strongly recommend UK buyers steer well clear.

Shoes were super narrow and not a good fit at all. To return product you have to send pics, which I did. I took the shoes out of the box, tried ONE on, and realized they were way too tight. Photos I sent prove the shoes were in the same new condition I received them... and yet they REJECTED my return stating the shoe had been worn. Then they sent me an email with a phone number to a call center in India running some kind of free $100 coupon scam!! True story- I'm pasting the info directly from the email they sent me: Alexandria Customer Support - TallMenShoes Tel : 1-888-280-6881 (Toll Free for U.S. and Canada)

Be warned before buying from here: their return process involves significant friction. The website does not feature a straightforward return button—I actually had to use live chat just to get a functioning return link. Once you finally get the link, the system requires you to take and upload photos of the shoes before you can even initiate the process. To make matters worse, they apply a hidden $10 return label fee at the very end of the process. Charging a $10 fee to return a $40 shoe is a massive penalty, especially since predicting a proper fit is notoriously difficult with these specific styles of footwear. I am highly disappointed by these hidden costs and the difficult return structure. I will be looking elsewhere in the future.

I've now had three pairs of trainers from Tall Men's Shoes and on all three occasions the wrong size ordered has been sent. I ordered UK size 9 the first time and was sent 8.5 having confirmed my change of order to 9 UK. They were too small, so much so they started to cripple my feet even after using a shoe stretcher. I have disposed of the shoes having taken the lift out. Now I have received size 10 US when I ordered 10.5 and this was confirmed on my order. Both again are too small. I haven't returned them due to the high cost of postage to the USA

I bought 2 pairs of shoes from Tall Man shoes at first they are good shoes but if you wear them on a daily basis the shoes are not good quality and they begin to tear apart the thread starts to come off and the side of shoes start to rip out, they will last for 1 year if you wear them daily after that they will start to rip away.

Never received my order despite being given two dates.

I received one of their sports shoes and 1) it had a piece of hard fabric at the back (heel) of one of the shoes that I could not remove. I started to fray my socks and rub against my skin. 2) that same shoe made a loud clicking sound that was very annoying. I sent a picture in with my complaint to the company and they responded that they would need a video, or I could send the shoe back at my expense. In general, I have found their shoes to be sometimes ill-fitting. I will never buy this product again.