It’s an easy app and I love the…
It’s an easy app and I love the simplicity
By JOHN S.
Response from Talkspace· Apr 14, 2026
We're happy to hear that you find our app easy to use and appreciate its simplicity. Thank you for your positive feedback!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,359 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,359 approved reviews, newest moderated first
It’s an easy app and I love the simplicity
By JOHN S.
Response from Talkspace· Apr 14, 2026
We're happy to hear that you find our app easy to use and appreciate its simplicity. Thank you for your positive feedback!
Easy to find a provider you match with. Easy to schedule, easy to do!
By Nicole W.
Response from Talkspace· Apr 14, 2026
We're happy to hear that you found a great provider and that scheduling was easy. Thank you for your positive feedback!
I had trouble getting back into my account. I tried for days before my scheduled appointment with a person named Angela. I guess she’s called the provider. I made several attempts to reach out through email to Talkspace to cancel this so they would not charge me for missing it never were they able to cancel it for me. I was never able to get back into my account. They never helped me get back into my account and Angela charged me for missing the appointment even though I had tried canceling for days and days before do not trust Talkspace they are terrible.
By Melody K.
Response from Talkspace· Apr 14, 2026
We appreciate you sharing this experience. We're sorry you had trouble accessing your account and canceling your appointment, leading to a charge. We'll investigate what occurred to prevent similar situations. Your feedback is valuable as we improve our services.
It has thoroughly helped me better understand where I am struggling and how I can understand how to better deal with those things. It has been so great and I continue to look forward to my sessions.
By Ryan
Response from Talkspace· Apr 14, 2026
We're happy to hear that you've gained valuable insights into your struggles and how to better manage them. We appreciate you sharing your positive experience and are glad you look forward to your sessions.
Helpful therapists with flexible schedules. I appreciate this form of therapy.
By Talkspace M.
Response from Talkspace· Apr 13, 2026
We're happy to hear you find our therapists helpful and appreciate the flexible schedules. Thank you for your feedback on this form of therapy!
Easy to use friendly
By Valued C.
Response from Talkspace· Apr 13, 2026
We're glad you found it easy to use and friendly! Thanks for your feedback.
Easy app to use, great counselors! Highly recommended!
By JeffO
Response from Talkspace· Apr 13, 2026
We're happy the app is easy to use and that you found great counselors. We appreciate your recommendation very much!
Professional, helped me make great progress
By Talkspace M.
Response from Talkspace· Apr 10, 2026
We're glad you made progress with our professional assistance. Thank you for your feedback; we appreciate it.