Monday, November 9, 2026 · Customer reviews of US businesses

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Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

622 3rd Ave, New York, New York

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The Fair Hearing score

4.2/ 5

Great

2,359 reviews

Talkspace4.2Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on The Fair Hearing: 2026

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Talkspace reviews

2,359 approved reviews, newest moderated first

Dec 8, 2025
TalkSpace Is A Safe Space
I appreciate TalkSpace for providing a platform I can sort things through Talk Therapy wherever I’m located and I can keep my provider updated through the messaging feature. TalkSpace is a safe space for those who want to maintain health and move forward.
By Ashley
Response from Talkspace· Dec 12, 2025
We're happy to hear that our platform helps you prioritize your well-being through accessible support and easy communication. Thank you for sharing your positive experience with us.
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Dec 8, 2025
The therapists availability
The therapists availability. Her support and understanding.
By Virginia
Response from Talkspace· Dec 12, 2025
We're happy to hear that you felt supported and understood. Thank you for acknowledging the therapist's availability.
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Dec 8, 2025
The Best Therapy Experience!
I have had the best therapy experience with Talkspace! I absolutely love my therapist and how accommodating she is. She is so supportive and follows up with me throughout the week to ensure I’m doing well. I highly recommend Talkspace and wish I had found this company years ago.
By Mary Rae G.
Response from Talkspace· Dec 12, 2025
We're happy to hear that you've had such a positive therapy experience! It's wonderful to know your therapist is supportive and accommodating. Thank you for recommending Talkspace!
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Dec 8, 2025
My therapist
My therapist. She helps me see things clearly
By Talkspace M.
Response from Talkspace· Dec 12, 2025
We're happy to hear that this professional helps you gain clarity. Thank you for sharing your positive experience with us.
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Dec 8, 2025
Caleb is wonderful and really makes me…
Caleb is wonderful and really makes me feel heard.
By Talkspace M.
Response from Talkspace· Dec 12, 2025
We're happy to hear that you feel heard. Thank you for sharing your positive experience; we appreciate it!
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Dec 8, 2025
My therapist always helps me talk…
My therapist always helps me talk through issues and come ro my own conclusion
By Melissa
Response from Talkspace· Dec 12, 2025
We're happy to hear that our approach helps you navigate your challenges and discover your own solutions. Thank you for sharing your positive experience!
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Dec 8, 2025
Good Access to Therapy
I have a really good therapist who tailors to my needs. Although I signed up for a specific reason I’ve found I’ve been able to expand what I choose to go through therapy for and it has been a good outlet.
By Talkspace M.
Response from Talkspace· Dec 12, 2025
We're happy to hear that you've found therapy helpful and tailored to your needs. It's wonderful that you've been able to broaden your focus and use it as a positive outlet. Thank you for sharing your experience!
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Dec 8, 2025
My therapist is amazing
My therapist is amazing, so the review is strictly limited to talkspace as an organization. I attempted to reschedule my appointment yesterday as I had a last minute conflict and was within the 24 hours before, however I was traveling and it didn't go through. I've now been billed a $125 rescheduling fee which is absolutely ludicrous considering how expensive healthcare. The amount of the fee is pretty vile.
By Talkspace M.
Response from Talkspace· Dec 12, 2025
We appreciate you sharing your experience. We're sorry to hear about the rescheduling fee and any frustration it caused, especially given healthcare costs. We'll review our policies to see how we can improve. Please contact us at [email protected] and we are happy to assist you.
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