TalkiatryReviews of talkiatry.com

Predatory and not transparent. Like many people I scheduled my appointment through the websites assessment where they pair you with a provider. WHERE THEIR CANCELLATION POLICY IS NOWHERE TO BE FOUND. I cancelled two days before and received a bill for 100$. I called to dispute it and their "Care Coordinators" AKA a third party call company said they sent in a request for cancellation of the bill. Did not hear anything back for a week and still waiting. Even if you wanted to dispute your bill and point out the logistical flaws, they don't show a timeline of your appointment schedules. HOW CONVENIENT. Update- They emailed my other email that is not listed in my patient profile asking for me to fill out a survey about how they handeled my case. I HAD TO CALL to find out my case/billing dispute to have this fee cancelled was DECLINED.

I am an outpatient mental health provider writing to share a professional concern regarding coordination of care and policy transparency at Talkiatry. One of my clients began treatment with Talkiatry and had an initial psychiatric appointment during which their current medication regimen was significantly adjusted. At the subsequent follow-up appointment, the provider learned that the client had been using medical marijuana. This information was on the forms completed prior to intake. The client was immediately discharged from care following that appointment. No referrals, transition plan, or follow-up recommendations were provided. This discharge occurred while the client was in the midst of a medication change. Following the discontinuation of services, the client began to decompensate and experienced suicidal ideation. Fortunately, they were able to obtain care through their primary care provider. As the client’s outpatient therapist, I attempted to communicate with Talkiatry to better understand their policies and grievance procedures, particularly regarding: Their policy on medical marijuana use Their protocol for discharging patients during active medication changes Their process for ensuring continuity of care In early January 2026, I emailed the organization and received a reply indicating that someone would respond within three days. No response was received. I subsequently called twice and spoke with care managers, who directed me to email a different address. I did email that address and again received no response. On a later call, I was informed that a release of information would be required before any discussion could occur. At that time, the client was psychiatrically unstable and not in a position to complete a release. This has now been an approximately six-week process without resolution or clarification. As a licensed provider with professional resources and familiarity navigating healthcare systems, I found it extremely difficult to obtain information or speak with someone directly. This raises concerns about accessibility and continuity of care for patients and collaborating providers. My intention in sharing this review is not to criticize individual clinicians, but to highlight concerns regarding discharge practices, coordination of care, and responsiveness when patients are in vulnerable transitions.

This is a disorganized company. The Care Coordinators live in another country and English is not their first language. Appointments are canceled at the last minute, not good when your doctor is supposed to prescribe a refill at that visit. Too bad if you are out of your medication, you must wait until your doctor has an opening. This company has added so much stress to my already existing anxiety disorder. Please do not use them!

Way too expensive. The pricing feels like a scam — no real value for the visits. I’d ask whether there’s anything I should be learning or getting educated on during these appointments, but there isn’t. It ends up feeling like my access to medication is being held hostage behind recurring fees. I’m not doing this anymore. I quit and switched to a much less expensive provider. I’d rather save myself (and my insurance company) the money.

This company has been extremely misleading and has caused significant stress. I created a client file and submitted both my primary and secondary insurance. I then received confirmation that my insurance was verified and proceeded to schedule an appointment. After my initial visits, the provider informed me that blood and urine testing were required before any prescriptions could be issued. The day before my scheduled lab work, I received bills for two doctor visits totaling over $700. When I contacted Talkiatry to dispute the charges, I was told they would “verify my insurance again,” and that it could take up to 45 days for insurance to process payment. The next day, while I was at the lab getting blood drawn, I received a message stating my future appointments were canceled because I was “out of network.” This was especially frustrating given that I had already been told I was in network. It is unclear whether my secondary insurance was even properly reviewed. I know I have coverage for these types of visits, and I have documentation showing I was informed my insurance was verified. I continue to receive bills that I do not believe I should be responsible for due to the earlier verification. In addition, I now may be responsible for lab charges that I would not have incurred if I had been informed of the network issue beforehand. Overall, this process has been deceptive, stressful, and has disrupted my care—leaving me without the medication support I was seeking. I strongly recommend others confirm network status in writing before proceeding, and to do thorough due diligence, as the company appears to operate under multiple names.

Unorganized, Incompetent. After confirming my address several times over the course of a week, they linked me with a doctor that is not licensed to practice where I live.

Wish you could do 0 stars… and if that doesn’t say it all then let’s talk about how you get charged $100 for missing your appointment when they say insurance covers it, and all I had was a wrong log in smh

This company is a scam, yes they use real doctors but the problem is they hide their fees and do not talk to you about payment at all. I added my insurance and they said i was good to go. I then received a $800 bill and i refuse to pay. They are now threatening to send me to collections and i dont care. STAY AWAY! Ive spoke to many people on tik tok and various other platforms and they all are saying the same thing. BEWARE!! They reel you in and pin you with a random high bill after a couple sessions.