TakeToursReviews of taketours.com

We took 5 days tour from sfo to yosemite to LA and These are the worst 5 days of our life. Plz Do Not book tour from this company and run as faraway as possible. They give u worst kind of motels, charge extra money for everything.. behavior is extremely rude. Also it is a chinese based company and they should not take anyone else in their tours as the tour guide only can speak chinese. Time given for attractions are so less that forget about kids n aged people, even youngsters can not properly njoy. Surcharge in cash are asked everywhere and tips were taken even before the trip started. I strongly regret booking with this company and would never recommend to even my worst kind of enemy.

We were not treated fairly on this tour. They put 11 of us and our luggage in a U haul type of van from Vegas to LA. My old parents and some others with kids were made to sit in the back while other Chinese young passengers were given front seats. Tour guide was extremely rude. He was only talking in Chinese ( tour is suppose to be in English and Chinese). My parents are having medical problems with back pain, arthritis etc. I am really frustrated with the service which ruined our trip. They took additional money for tours that are optional and told us its compulsory. The company and the tour guide were not disclosing information. After this bad experience they did not refund us for tour booked to SF (cancellation policy is 7 days and we cancelled the tour 9 days before the start date ). Its a racist company. Greyhound bus would have been more comfortable than this. Their policy states refund will be issued if product does not meet quality. It spoilt my precious time with my parents. When we objected the tour guide told us they have a right to refuse services and will leave us on the highway from Vegas to LA. I can go on and on about our bad experience with this company. Please watch out !

This company takes no responsibility for The subcontractors and absolves them selves of fiduciary duty The quality of the tour we took to Las Vegas to Rushmore from Service to overcharging ($20) fee for sight seeing when it involved getting out of the bus for taking a phot by the road side was the ultimate insult. I think the US Consumer affairs departments should look at this company for mis representation as them being a tour company.

Big disappointed, the Antelope Canyon tour on the second day was cancelled because of a road interruptions due to bad weather, as a result we spent the whole day sitting on the bus. I understand this was not a company's fault, but as a result, we have spent so much money for wasting a day of our holiday in such boring way. And still, we should have to pay again to finally going to see the Antelope Canyon? I think as a minimum the company should have at least offer to us the possibility to join the following tour for free or at a lower cost but they denied it. Once they got the money in their pocked obviously they don't care about the experience of their customers. Also, on their website they ban negative review, they just post the few positive ones. I will not book a tour with this company anymore and not recommend to anyone! UPDATE: Thank you for your reply, I have been in touch with your support service just after the tour but they did not reply to my last email. And again I understand that the weather condition and road interruption are not under your control but still, you let me paid for a service that I did not receive( going to see the Antelope Canyon), so it would be your responsibility to find an alternative solution to this.

I took take tours bus trip to visit SFO, Yosemite, Vegas and Grand canyon back in July with my family(Indian). I have 2 kids age 9 & 5. I booked three months in advance and it cost me only $1050 for the whole family for the travel and accommodation(attraction tickets, food etc extra) which is very cheap. They plan it so well so that we can cover all the places. Of course its bilingual and the guide might speak more in Chinese but they will talk in English as well and I never had any problem. They will start the trip very early in the morning because that is required for you to cover all the places in a timely manner. So if you are some body whose primary preference is to cover places with less hassle, then go for it. But if you want to rest/relax more and is not particular about covering places, then this is not for you. They stop in plaza's for food where you will find different options. There were couple of instances where the A/C was low and people were complaining. Other than that we liked this.

We had a terrible experience in the Antelope canyon tour from Las Vegas. Our tour guide was EVA. We joined the tour for fun. 1. But Eva, our tour guide made a terrible racial discrimination to Japanese people in the bus. We could not believe it when she started talking about "Pearl Harbor" in the bus to go to Antelope canyon, not to Hawaii. Her voice were getting louder and she was excited when she was abusing them. We were sick in hearing that. Especially when she talked about it in her language Chinese, she added more story about Pearl Harbor and Japanese. She must not talk about her discriminated opinion in the tour bus. We are not Japanese, but we felt very bad to hear her opinion. That bus was for fun, not for discussing about her political opinion. We knew there were some Japanese in the bus. All of them could speak fluent English and some could speak Chinese, too. Only Eva did not know about it. 2. She also send a middle eastern customer to another tour without asking the customer in the last minutes. He was crying. 3. TAKE tour did not show up on time. We took a cab in the early morning to catch the departure time. But there is no bus and Eva at the bus departure point even though it has already passed the departure time. We thought we were left in the hotel. 4. When we booked we heard that we have a choice for the lunch such as a sandwich, but we had to eat a terrible Chinese buffet with $13. Because Eva was late in the morning, we had only 40 min to eat and going to a bathroom even though the restaurant has other tour groups, and there was only 1 bathroom for women.(Others were broken.) So we did not have a time to eat but charged $13. The food was terrible, Panda express is much better. We wanted to go to the next door, SUBWAY. Anyway, Eva was late in the morning, therefore, all of time schedule was cut in short, not because of the traffic. You have to hear Eva's terrible political opinion, schedule was cut in short because EVA was late in the morning, terrible food for $13 mandatory. We do not want to have the experiences, and to be a witness for the discrimination any more. So we won't take this tour and we do not recommend to take this tour if you want to enjoy your vacation.

I have never written a review in my life but there aren't enough reviews for this company and if I had read what I am writing, I would never have booked and I would like to save others from the experience. I booked a 3 day tour from LA to SF. Being from LA, I could have gone to SF myself, but I thought that it would be easier to take a tour, plus I would learn something. Well, this was the worst weekend of my life and I would have rather been scrubbing my toilets that weekend then going on this tour. The tour guide did not speak any English even though the only language listed was English for the tour. The bus had tissue hanging from the vents. The toilet of the bus was locked and when I asked the tour guide to unlock it because it was an emergency, he said he didn't have the key. When I asked who did, he said he did;'t know. The itinerary said we would have driven along the 17 mile drive but that never occurred. On the last day, the tour guide demanded tips from us and when I said I did not have cash and that I would get cash at the ATM at one of the two stops we would make that day, he did not leave me alone during until the first stop and then matched me to an ATM. When I wrote an e-mail to this company, they brushed it off. There are many more issues BUT please please please do not book from this company nor from ctours holiday, whom taketours outsourced to. Save yourself the anguish

First off Danny was our tour guide. He was useless. He didn’t help with bags and he was so rude. He took a bribe from a group of Vietnamese people so they could bring their bags on the bus when everyone else wasn’t allowed. He took a MONEY BRIBE. he asked me not to write a review because he said he would lose his job. He was just trying to make me feel guilty and bribe me as well. He came to me a separate time to tell me not to review or say anything again. They have different tour guides every day! They were demanding payment from us. They threatened to leave us there and told us we would have to take an Uber back to LA from Grand Canyon if we were late and that it would cost a lot of money. Danny couldn’t even speak clear English. None of the guides could. If I could give negative stars I would. DO NOT GO ON THIS TOUR. PLEASE DO NOT SUPPORT THIS COMPANY. ITS UNETHICAL AND THEY JUST WANT TO RIP YOU OFF. We had a miserable time and didn’t enjoy ourselves. The tour guides have no customer service skills nor do they know how to talk to people AT ALL!!! The driver was late 15 mins but he still yelled at us to be back to the bus on time. Also—- who gives a 3 hour bathroom out stop??!?!?! Whoo??? This was the worst experience of our families lives.