Tajima DirectReviews of tajima-direct.com

The extent of communication throughout the process was extraordinary. I felt I had a friend within Tajima looking out for me as the glasses went from me to Tajima and back. Communication was well above any normal processing of a business transaction.

From the beginning, communication was exceptional. They over delivered on estimated timing, and the quality of the lenses remind me of my Maui Jim lenses.

The whole process was easy peasy. I bought the low light lenses and can’t believe how well they work. They are definitely worth the money. High quality product, they are just as good if not better than my other highend lenses (Smith & Costa), and at a reasonable cost. I’m planning on coming back for my other pairs when they need new lenses.

I’m a repeat customer who has worn “high end” progressive custom glasses for decades. The lenses are robust and optically excellent. The product, in my opinion, is superior to those supplied by the original frame manufacturer. The Tajima team, from the opticians to the communication team are wonderful. The craftsmanship is superb & the communication team are on their game. The USPS was unable to track my insured package. The team a Tajima communicated with me promptly and stayed on top of the situation and even informed me when my glasses arrived at the post office. Their service is impeccable! When I put my upgraded Shades on, they were only perfect! Many thanks to Jacob and his team!

This is my 4th or 5th pair of Tajima lenses, and I still highly recommend them. The prescription is spot on and the polarization is the best I have used. Easy shipping to Tajima and easy return shipping, Tajima tracks the shipment both ways. Good turn around times get your frames and new lenses in use. The customer service is awesome, ask any question, including asking for recommendations based on your activities and Jacob gets back to you quickly with a personalized recommendation. Bottom line great lenses and a super team at Tajima. Thanks to Jacob and all.

Couldn’t be happier with my experience. Thanks!

I was at wits end on my new subscription. I had an older Oakley frame that was not available anymore. I shopped around for similar frame, but they were either not available or just not my style. By a stroke of luck, I came by the Tajima Direct link and I followed it to the web site. This has worked out really well. Just the customer service I have received alone made it worth it, but the whole experience from placing the order to receiving the frames and new lenses back was terrific. I highly recommend this alternative to buying a new set of glasses.

From the very first interaction, the experience with Tajima Lenses was exceptional. Communication was clear, consistent, and genuinely attentive — something that’s increasingly rare these days. The entire process, from consultation to delivery, was seamless and efficient. Every question I had was answered thoughtfully, and each step reflected the kind of craftsmanship and professionalism that defines a company proud of its work. And the lenses themselves? Outstanding. The clarity, precision, and finish exceeded my expectations in every way. It’s rare to find a brand that merges technical excellence with such a refined, personal touch — but Tajima manages both effortlessly. In short, this was a flawless experience with a product that feels every bit as premium as it promises. I couldn’t recommend Tajima Lenses more highly