Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
54 reviews
TacticalPaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TacticalPay is the industry leader in firearms payments. Our gun store POS and credit card processing solutions give FFLs everything they need, in one place.
TacticalPay (tacticalpay.com) has 54 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
54 approved reviews, newest moderated first
Kyle from Tactical Pay is the man. My POS system was a total mess and he fixed everything without breaking a sweat. He actually explained what was going on instead of just doing the fix and bouncing, which I really appreciated. Super responsive, super patient, and just genuinely went above and beyond to make sure it was all working right. Honestly beyond amazing service. If you need help with your POS, ask for Kyle — you won’t be disappointed!
By Pablo L.
Nathan was always there to answer the call. He was always happy to assist me in any question that I had. He was also very honest with me and extremely respectful. He has made this transition simple and easy.
By Christopher R.
The experience I’ve had since reaching out to Tactical pay has been the best, every one I have had an interaction with has been very helpful especially Nathan and Kyle when it came to taking care of getting my account set up. I am very pleased.
By DERRICK C.
Changing banks - No problem. I changed banks and thought I was in for a month long painful process. Kyle made this transition super easy !!! Highly recommend !
By Manda L.
Kyle and Nathan made this an easy process. I was worried about being able to do this on my own, and they walked me through everything. I made the right choice going with Tactical Pay.
By Daniel V.
Switching over to Tacticalpay was an easy decision for our family business, we needed a provider that could communicate easily with us and answer our questions promptly. Looking forward to working with them. Nathan was great helping set up the account and Kyle was excellent in walking us through all the features and functionalities of tactical pay. Thanks guys!
By C&L W.
He was patient knowledgeable and that’s what’s most important. Thank you.
By JD C.
We wanted to take a moment to sincerely thank you for accepting Lonely Knives as a merchant. We truly appreciate the time and effort your team has put into helping us get set up. Again, we really do appreciate everything you’ve done. Nathan has been nothing less than stellar in helping us through the setup process, and we would also like to thank the back office team for pushing this through so quickly. We truly appreciate the support and look forward to working together.
By Lonely Knives L.
