Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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61 reviews
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TravelCenters of America LLC is the largest publicly traded full-service travel center company in the United States.
TravelCenters of America (ta-petro.com) has 61 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
61 approved reviews, newest moderated first
The attendant ASh has been a great member and one of the main reasons I keep coming back to the Pleasanton Texas store. He is always polite and friendly and will go out of his way to help you!!!!! 10 out of 10 thank you
By james W.
Location # 0161 Lafayette, LA. Stopped at this location on my route to grab a few things and asked the cashier Sabrina was there a way she could verify if my Ultra One card was still active. With not much concern and much attitude she responded NO, but the other cashier that was standing close by her stated that all she has to do is scan the card and it would tell her if it was still active or not. Well with the roll of her eyes she gave the other cashier a look but did nothing. She just said you can call them yourself. WOW what about customer service? and just being polite to customers who come in to your store... I visit many TA's as a driver, but this was the first time i've been really disappointed....
By Symear B.
The cashier was very rude. She was annoyed that I asked if you had milk and she was annoyed when I wanted a product behind the counter.
By White L.
Total rip-off. The Country Pride restaurant is closed, there it's no alcohol here. Okay it's not that I'm an alcoholic it's just that I'm doing a 34 hour reset. I like to have a steak and a beer because it says there's a Country Pride restaurant here so I picked this place to do my reset! Do we understand?! Also the parking lot is very tight when it gets full. Don't waste your clock or your cash here—keep rolling." This is for the Travel America exit 57 off of I-95 5501 O'Donnell Street Maryland 21224 do not stop here this place is horrible! Now if you're stuck you're running out of hours you need to stay here so the $25 p i d d l y little charge is not what I'm upset about. There's a McDonald's across the street and a few other restaurants around you can walk to. It's just that spending two days here with no restaurant sucks! Just saying brothers and sisters beware!
By Ray S.
I am a traveler that works at The CHILDREN'S hospital in Cincinnati. I needed a place to take a shower. I found the staff to be very helpful especially David. He did a thorough job at quickly cleaning the bathrooms. Thank you too the TA Travel Center Staff in Florence, KY for being so kind and caring.
By Alisa C.
Whoever put the bigger guy as a general manager for the iron skillet in girad is honestly a shame. I will never return back. He is in the kitchen cussing at the employees to where the customers can hear him. As well as using profanity about getting good orders coming in. If he is going to use profanity and cuss at employees and to him self about having to do a job he is employed to do shouldnt be employed. I can see why they lost all there bussiness because I will not be back.
By Liam El Y.
Great place to get truck and trailer repairs and has many locations across the country for rest stop and repairs!
By Jaresa
Usually good amount of parking even if an unreasonable number are paid. Usually good take out food. 0 points for their horrible points program. 0 points for customer service. Iffy whether the place is grimy.
By Barbra E.
