Good servers
Good servers, bad owner.
By Jack
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
19 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SyteSpace is a small server hosting company based in the UK. Providing their clients with Simple, Honest and Reliable servers.
SyteSpace.net (sytespace.net) has 19 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
19 approved reviews, newest moderated first
Good servers, bad owner.
By Jack
The support has gotten terrible, they were all saying its just going to get better for here on wards but then both the webhosting and the game server went down for over 4 days and some of the data got lost due to a rollback. The support has become much slower overall and the owners of the company never really come on and sort problems out.
By Caitlin S.
Their service is great and their staff and support is very nice and they are always willing to help :D I have 2 servers here and they are pretty cheap and the servers are very reliable the website and panel are offline sometimes though but the quality they deliver for their low prices still makes it worth 5 stars :D
By idk I.
To be honest, I'm satisfied about their support response speed. And also the server is blazingly fast. And also, their panel theme looked so good and family-friendly. Rarely saw a host use friendly-family themed panel. And yeah, thank you. You guys deserves a five stars rate from me. I love SyteSpace.
By Mohamad M.
Response from SyteSpace.net· Apr 25, 2020
Hello Mohamad, Thank you for your review, we are very glad to hear you appreciate our customer service response time and our new panel. Be sure to get in contact with us if you have any further questions or concerns! Have a great day, Adam - Managing Director.
Well where to begin their servers are very bad with connection in the United States of America. Their London, Germany and Canada which I tested all have extreme lag and a bad ping I have gigabit internet and it’s all lag. If you are in the United States I would stay away from Sytespace. Support is pretty good otherwise it would be one star.
By spencer
Response from SyteSpace.net· Apr 6, 2020
Hi Spencer, All of our nodes run on 1GB/s DDOS Protected Network. The Management team actively monitor the resource usage & ping statistics of all our nodes to ensure quality connections & experience for our clients. I have just checked your server's statistics, the TPS is at a constant 20 and the ping is perfect and what we would expect considering the difference in geographical locations. We recommend especially if you're in the United States that you don't use our European locations so your data doesn't have to travel over 4,000 miles, causing noticeable ping. We would love for you to open up a ticket in your client area, so we can work with you to find a solution and reason behind your lag issues. Thanks, Callum - Managing Director
I honestly haven't actually been a customer on this website but I am in the discord server and with my time being and experience, I vote 100% for their customer service, staff team, and professionalism.
By AliTheTerminator
Response from SyteSpace.net· Mar 24, 2020
Hi Ali, Thanks for your review, i'm glad to hear you appreciate our customer service & our amazing staff team! Be sure to get in contact with us if you have any futher questions or concerns! Have a great day, Callum - Managing Director.
They are just amazing. Their servers run perfectly and their support is incredibly good. Definitely recommended!
By Tibo
Response from SyteSpace.net· Feb 13, 2020
Hey Tibo, Thanks for the review! Glad to hear you are enjoying our services. If you have any questions or concerns, don't hesitate to contact us. Thanks, Callum - Manging Director
Excellent hosting, in all aspects, wonderful support!
By That little G.
Response from SyteSpace.net· Feb 13, 2020
Hey Nick, Glad to hear you are enjoying our services, thanks for the review! If you have any questions or concerns, don't hestiate to conact us. Thanks, Callum - Managing Director