System76Reviews of system76.com

Andrew knew about the problem and gave good advice on finding a solution.

After a hard drive failure on a 2 week old computer it was replaced with no problems. I returned the non working computer and System76 sent me another one. Costumer service was very helpful and understanding.

great laptop, as good as I hoped it would be. reasonable price.

Stetson responded to my online info request quickly and he was professional, knowledgeable and helpful in making my decisions.

Quick processing and delivery of my order

Well, for starters the hardware is great, and Pop_OS is just what I was looking for (unity of O/S and hardware into a single vendor). But where you really shone was when I had a double-bill for Belgian customs due to a clerical error in the waybills from the shipper. System76's support stayed on it the whole time and the was delivered a few minutes ago. Awesome work.

I received what I ordered remarkably quickly. The build quality is excellent. The staff that I interacted with were very knowledgeable about their products. My only minor concerns based upon my experience are; 1.Frequently no one is available to answer the phone which is no big deal really as they do return calls in a timely manner. 2.The website could use some updating. For example some nice review videos review products with configurations that are not currently available. Overall it was a good experience.

It was your normal excellent service. My old but highly usable Linux laptop needed a battery refresh but due to the march of time