Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
14 reviews
SynthesysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Synthesys is an AI telecommunications platform that automates real business conversations across phone calls and SMS. It helps teams handle inbound and outbound communication at scale without sacrificing control, reliability, or integration depth.Built for revenue and operations, Synthesys can qualify leads, book appointments, answer common questions, route callers to the right department, and follow up automatically by text. You can design call flows, define business rules, capture structured data, and trigger actions in your stack in real time. That means calls become workflows, not just transcripts.Synthesys is designed for production use. You get the tools to launch quickly, monitor performance, and improve outcomes over time. Whether you run a sales org, a service business, or a support team, Synthesys helps reduce response time, increase conversion, and take load off humans while keeping escalation paths clear when a customer needs a person.
Synthesys (synthesys.app) has 14 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
14 approved reviews, newest moderated first
Working with Synthesys has been a gamechanger for my business. Their user experience beats any AI telecommunications software company I’ve tried in the past. They are very proactive with helping me with any issues I face integrating the software into my current business operations and it’s great to see that they constantly push updates and make the software better and better.
By Martel M.
I had an incredible experience working with Synthesis and David, as well as the rest of his team. We created a large-scale AI outbound and appointment-setting infrastructure that offset multiple six figures a month in cost and also added to an increase in efficiency, with a directly attributable revenue increase of 22% over one quarter. I would highly recommend working with them if you are considering it.
By Louis G.
Worked with David and the team over the winter here in Australia. Was overall a fantastic experience. Highly recommend.
By Sam M.
I've seen this work first hand, the system is excellent, and Dave and his team are outstanding. Highly recommend.
By James W.
The onboarding call with John and David provided insane value on narrowing our focus down to what specific next steps we needed to take in our business. As well as giving us a reality check that success is within reach but we actually need to put in real work to get the results we want, which I appreciate. The system is easy to use and we're excited to partner with Synthesys in the longrun!
By Jett B.
David and his team are amazing, and the product is truly world-class. I actually couldn't believe it was AI.
By Jackson B.
I recently joined the Synthesys Partner Program through the David Reinke Group, and I couldn’t be happier with the experience so far. David and his team have been incredibly supportive, helpful, and responsive. Whenever I have a question, they’re quick to get back to me and genuinely take the time to help. Not to mention the knowledge courses, resources, and updated information makes it much easier to understand the business, the technology, and how to actually put everything into action. It feels like they’re constantly giving you the tools and information you need to stay ahead instead of just handing you a program and leaving you on your own. Easily 10 star but obviously since there is no 10 it’s 5. Highly recommend it I first bought the kit which is extremely cheap for the information inside. then hopped on the webinar and worked my way in.
By AMARI
David and the team are amazing, onboarding was smooth and the system runs perfectly.
By klant L.
