Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
75 reviews
Swyft FiberSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Swyft Fiber delivers reliable fiber internet service to communities across Louisiana, Arkansas, and Mississippi. We provide symmetrical high-speed internet with no data caps and no contracts, making fast, dependable connectivity accessible to the areas that need it most. Our fiber network is built to support everything from remote work and streaming to online learning and gaming. Experience the difference of true fiber internet with straightforward pricing, local customer service, and a commitment to connecting underserved communities. Join thousands of neighbors who've switched to Swyft Fiber for internet that just works.
Swyft Fiber (swyftfiber.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7 reviews with 1 star · Clear filters
On 29 Sept 2026 I called the swft sales rep who came by my house. When I called the message said to leave a message and I would get a return call now it has been 7 days and I still have not received a call back. Terrible customer service. If swyft fiber does not want customers then don't advertise and don't go to the customers house and try to sell it.
By Bernd C.
I have been a customer with Swyft internet since the beginning of 2026. My internet is frequently out of service (on average of every week or 2. My router has been changed out twice, a broken wire has been repaired across Highway 113 from my home, many many calls have been made to tech services resulting in a ticket being made for a technician but never shows up. This company needs to be held accountable. This morning (7/8/2026) my internet is out again. This is Raymond Burch at 13268 highway 113.
By Raymond B.
I have been with this company for several several months and I’ve had nothing but trouble, if I knew what I knew now I would’ve stayed with Optimum cable Internet
By Ken L.
I need swyft to get back with me. I have had a connectivity issue since Thursday and customer service is not supporting this client of yours. My work order tickets keep closing out with my connectivity issue not being resolved. I need your assistance in resolving my issue, please.
By Kristy M.
I only gave them a one star because that’s the only way it would let me move forward. It’s terrible service, terrible customer service. They never know what’s going on.They have no idea how to help you so they just send to the next person that also has no idea.I would not recommend them to anyone. All they care about is their monthly payment. DO NOT RECOMMEND! SWYFT DO BETTER!!!
By Consumer
Jan 10 was supposed to be the installation date. Then it was the 16,19,26 and now it’s the 29th at 347pm when the arrival time was 12… customer service is the worst, they barely rarely answer the phone, I was on wait for 32mins one time till I hung up. So far Swyft fiber is not looking like it’s going to be a fun 2-3years.
By Allen L.
It's been awhile since I've had the displeasure of dealing with a company this abysmal. Customer service should default to a local high school. Three consecutive months of messing up the payments, disconnecting us and they were 100% in the wrong.
By Wayne O.
Response from Swyft Fiber· Jan 7, 2026
We need to look into what happened with your account. Please send the account owner's name and service address to [email protected] so we can escalate this to leadership immediately. Thanks for the feedback - it helps us improve.
