SwitchkraftReviews of switchkraft.zone

Never received. I ordered just before Christmas. Received a few emails of good communication saying the wait time was now longer than expected (was initially 5-10 days, increased to upwards of 6-8 weeks). I waited for 6 months for my build to be completed and shipped, but it never arrived. It took 2 weeks for them to respond to my communications despite trying on all suggested platforms. I had some basic responses that seemed to start the process of fixing my missing order but have now been ignored for a month. DO NOT BUY FROM THEM

0 STARS! I ordered April 19th, 2026. Said 2-4 week shipping estimate. I love fidgets and have purchased MANY pins from small business' in the past, so I get how pre-orders and order queues work, so no big deal. In the email, there was a link where you could enter your order number to get a "rough idea of where your are in the queue". I'd check it. It'd just say, "In Queue". May 31st, 2026, AT THE 6 WEEK MARK. Two weeks past when I "should have" gotten a shipping email. I simply email them asking them if they could tell me "where" in the queue I was. They respond with the SAME LINK to search with my order number. I respond again saying, "It's been past the 4 weeks. Can I get an update please?" They ignore me. I comment on their TikTok (Which they are ACTIVELY posting on.), just asking for some communication. They delete it. I comment again pretty much saying, "Wow, y'all deleted my comment." and they deleted THAT one too. I emailed saying to cancel and that I didn't want their stupid cheap toys anyways. RESPONDED IMMEDIATELY with canceling my order. Like, I just wanted some communication. I'm fine with waiting. But all I got was being ignored when I just wanted some answers, when they have my money. I'm pretty sure this is a SCAM. DON'T BUY!

0 stars. Owner is extremely rude and says hurtful things if you make ANY comment on build time. Do not fall for the advertisements. I respect that small batch orders take time but the customer service is abhorrent. Called me a whiner and proceeded to cancel my order AND block me on everything he could because I said something about him neglecting actual order queues in exchange for taking everyone’s money even when he cannot provide the actual product. The approximate ship date will be pushed out AT least an extra month of the initial date they give you. I am starting to wonder if this is just a scam.

Would like to give 0-rating! Placed the order, was meant to ship soon and then was cancelled without me requesting it to be cancelled. Then go refunded but not the same amount I paid, so lost out on a great gift for my son & MONEY! Will not recommend using them at all!

You’ve got to hand it to them: Switchkraft presented a compelling campaign on Instagram. I was originally quoted a two-week fulfillment time. Two weeks have passed, and to my surprise, the order has been pushed to May. I’ve contacted them several times, but they haven’t responded.

My son placed an order with a gift card recieved for Christmas. Same experience as others have described. Advertises up to 7 days for an order. Weeks went by without tracking. Being an excited young person, reached out for an estimated time frame. Was told 9 weeks! Then came emails of an updated order tracking system. Everyday the new system gave a different time frame of 2 weeks to 9 more additional weeks. When we reached out to clarify....a rude, presumptuous response of the order being canceled was recieved. All the while the "company" continues to promote all over social media taking new orders without fulfilling previous orders. SCAM ARTISTS. DO NOT ORDER.

Pretty much the same experience everyone else has had. They promised 2 weeks, cried about not having enough workers and that it would be a month.... Now it's almost 2 months and I'm getting no response. This company is a complete hoax!!

Placed an order over a month ago with no updates. Reached out to customer service just to get some clarification on when I might receive the order. They said their lead time was approximately 2 weeks and I reminded them that it had been almost a month for mine. Instead of giving me any information, they just cancelled my order. I explicitly asked them not to cancel in the emails we exchanged. I just wanted an idea on when I might receive the toy which had been meant as a Xmas gift. Total scam.