Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
64 reviews
SWISCO,INCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 50 years, SWISCO.com has been the trusted leader in replacement hardware solutions. With decades of expertise, we've grown from a family-owned repair shop into the ultimate online destination for current and hard-to-find parts. Find all parts, tools, and guides for windows, doors, cabinets, and more in our extensive catalog. With expert support and community resources, SWISCO.com helps you get every repair done right.
SWISCO,INC (swisco.com) has 64 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 42 reviews with 5 stars · Clear filters
The catalog was easy to use and ordered the part super fast. I loved the flexibility of payment options. I did experience an order issue and they responded immediately and made the correction. The entire process was fast, easy and the service we friendly and responsive!
By Christina S.
The parts for my window were better then the original. Affordably priced and got them quickly. Definitely worth my 5 star review. Keep up the great service because you ROCK!
By Kimberly R.
I was skeptical about this website at first but I can honestly say that they're a legit company. Needed window replacement parts and this company was the only one who I found that had what I needed. Their pricing is fair and shipping was prompt as estimated. My order (window spiral balances) was precisely accurate based on my needed specifications. I will definitely use them again.
By J. B.
I did NOT want to order from this company. This is clearly a Chinese company marketing to US customers. And, based on the reviews I have read for this company, if there are any problems on the supplier's side, they clearly just leave the customer high and dry. But they literally were the ONLY company on the net offering the part that we needed, so my husband ultimately insisted that we order it. It came in a week. The parts were not uniform, but they were useable. So, apparently are one of the lucky satisfied customers. I thought I should put this positive review on here in case there is someone else that has no other option. This is a legitimate company. They actually deliver product. I say, if you have no other option, go with this company using a good quality credit card and then appeal to your credit card company if Swisco drops the ball.
By Natalie
THE place for hard to find "older door" parts! Covers lots of brand name doors. I will be a repeat customer! Easy ordering, very efficient order fulfillment, great prices and more than reasonable delivery time... need I say more?
By Beverly D.
I ordered a sample pack of bubble gaskets and pile strips and found the ones for all my windows as well as replacement tilt in locks the fit perfectly .Very good company and customer service. Would recommend this company to anyone needing to replace window gasketing as well as other home needs
By Trish S.
I needed replacement tabs for my screen Windows and couldn't find the right part in my local hardware stores. I needed them in white and tan. I was easily able to find what I needed and it was shipped promptly. I'm happy that my screens now fit securely in my window frames. I was impressed with the product information on the website. The photos and measurements made it easy for me to be sure I was ordering the right part.
By Susan H.
The replacement Parts exceeded my expectations, Fantastic customer service, I would highly recommend this company
By Peter A.
