Swimsuits For AllReviews of swimsuitsforall.com

Would give a zero .. returned 150 dollers worth of bathing suits and they will not give Me a refund or store credit .. going to report to better business bureau !! Don’t not Order

I've purchased many suits from Swim Suits for all and gave always been happy. The last suit I bought was too small, so I wanted an exchange. But no, can't do that with PayPal. So I returned the suit , minus shipping and reordered the next size, expecting a refund. No again. Store credit. If i would have known that I would have waited to order the new suit. Unhappy and won't be back.

Suits are made funny/fit weird. Since I am older and overweight I have tolerated these things to find swimwear that had modest coverage. I have purchased multiple items. I recently ordered two tops that I was unable to wear and returned them with a note. Imagine my surprise when I received said items back with a note from them stating that they would not accept them for return as they were "old and damaged". They were in the condition I received them. If they were old and damaged that is how I received them. Ironically there is a note thanking me for understanding and being a loyal customer. I am neither. UPDATE: In your reply you state that I returned past 60 days and this is an out and out lie. I returned within days of receipt in early November. You did not respond until mid January. The items certainly were neither old nor damaged as I tried on only one of them and neither were worn. I will not order from you again or recommend especially now that it seems you intentionally delayed processing a return so you did not have to issue a refund. Shoddy business practices.

Beware and read fine print on return policy!!!! I’m so disgusted that I did not catch the fine print, using their provided return postage, you will only get a swimsuit for all e-gift card....WHO DOES THIS????? Every dang company out there, provides label and deducts said shipping cost from refund. Now I feel like I just flushed $148 down the toilet.....UGH!!! I wanted a refund to my paypal account....not $148 in e-credit- ugh. I’m so disgusted by the unusual bait and switch on the return, I don’t want to even buy another swimsuit....the first few I tried/received were a HUGE disappointment to begin with. From lack of quality, to crotch strips that clearly had been removed and stuck back into place, and weird sizing. BUYER BEWARE RETURNING!!!!!

Ordered a suit that was much too large. When consulting with representative over the phone to exchange, she ASSURED me that with $35 expedited shipping, the replacement item ordered on the 7th would be received by the 10th. Nothing received. So I call today and am told that the item wont be received until the 19th (I leave for vacation today) so it is too late. I asked to cancel the order. Representative said no, I will have to wait to receive the item in order to return - even though it has not even been shipped out yet. Overpromise of delivery just to get your money and put you thru hassles. Thumbs way down!

(Edited) Immediately after posting this review, customer success got right back to me to remedy the situation. Kudos to Swimsuits for All!! I'm looking forward to my order to make sure the billing is correct and because they have some CUTE things! BEWARE before you order - I created a cart, received 45% off at checkout. I used paypal for payment but when I got my email confirmation my BILL WAS NOT DISCOUNTED. I called to talk to customer service she said sorry - the best we can do is 35% off. WHAT? Shady. I said then cancel my order. We can't cancel this because the order is "pulled" (whatever that means). She said I could return for a refund once I get my order. Too bad, because the items were cute. I'll be waiting for my discount and ability to return/refund..if not the BBB will be hearing from me.

I am INCREDIBLY disappointed by the customer service I received today from your Company. I returned a suit within the 60 day return time, as stated on their return form, and was told I would not get a refund because they did not scan it into their system with the 60 days. It was sent on Dec 19 and they didn't scan until Jan 3rd, that's 2 weeks! So I guess I am still on the hook even though the Post Office had the package! You have lost a customer over a $70 suit. Poor Customer Service!

I recently started having health problems which caused me to gain some weight, and I also got married this past October. I needed swimsuits for my honeymoon but was now unsure of the size I would need. With limited time, I decided to put my trust into Swimsuits For All and order two sizes of everything I ordered. By the time things settled down, I took my returns and paid for them to be sent back via the post office. Over two weeks later I received an email saying my return was being processed, and “please allow 72 hours for a credit to appear on your account”, no more information. Then all of a sudden I receieve a package with all of my returns. I called Swimsuits for All, and spoke to two people, one who was a “supervisor” named Chris, who could only say “no” “no” and “no”. He also said the package was sent back because it was received late, and rather then me walk away with nothing, they sent the merchandise back. It would be illegal to take both my money and the merchandise, so his comment didnt even make sense.I felt absolutely horrible speaking to them, and these people did not care at all about what I was going through. He gave me another number to call, and I was never called back. Now I’m stuck with all this merchandise that I cant afford to pay for, and I have to go into surgery next week, which will cost me even more money. I’m beyond upset, stressed, with the lack of professionalism and compassion this company has.I do most of my shopping online, and have never had a problem with other retail companies before. I will be contacting both my news station, and seeking legal advice regarding this.