Swimsuits For AllReviews of swimsuitsforall.com

Loved this company and ordered many times until they cancelled my order and never notified me. When I received an email from them for a gift card I checked and saw they cancelled my order because the items were backordered. I knew when I ordered they were on backorder and was fine with the date. I called them and was told that I would have to place a new order. The prices were much higher and they told me to call to reorder and they would honor the original prices. That was a lie. I have since called 6 times and keep getting the run around. Supposedly the back office team would adjust the price when the item shipped but I was charged full price. Terrible customer service! Won’t be ordering again.

Bought a set of swimsuits, they didn’t fit. I was willing to return for store credit and tried again. Apparently they only keep info on the store credit for 90 days and then they just wipe their computer system of your order history and keep your money. What a scam!

Purchased a swim suit for vacation went in pool the first day and the part of suit in the pool faded so bad I was completely embarrassed to get out of the pool. The whole bottom of the swim dress turned white except for a few blue areas! I have never been so mortified. When I got home I immediately notified Swimsuits for all and all they said was they were aware of the problem. Obviously many people had the same problem and all they could say was "sorry" No refund no exchange...NOTHING!! Their products are not cheap! So myself and everyone else who purchased their products are just out of luck. I will NEVER buy from this company again.

Swimsuits for all incentivized a free return by offering store credit instead of a refund. I returned my item nine days ago — with the prepaid USPS label they sent me — and no store credit or acknowledgment of any kind has materialized. When I inquired via chat I got a vague answer involving Fedex. Fedex? When I pressed further for a time frame, the agent said I should "rest assured" that they'd notify me. When I said I felt I should report this on Trustpilot the chat abruptly ended. I tend to think they are disorganized rather than out to scam, but maybe I'm naive...anyway, I'll gladly enter my order number below but I can't even be sure that's the right order because their "previous purchases" page is a mess.

Be careful what you click on. A pop up for free shipping appeared on website when I was getting ready to make purchase. I clicked on it not realizing I was joining their swimsuits for all membership which charges you $16.95 per month! NOt sure what the charge is for so I just called to cancel! Beware!

I would give this company -10 stars if I could! I ordered from them years ago & when I need to get a new suit, I thought I'd go with them again. I ordered under my account & I thought it was odd that their website didn't show any orders for me, even tho I had an email confirmation, so I contacted them via chat & was assured that I had ordered, the "system" was just having issues. OK....when the tankini top I ordered finally came, it was too big, so I needed to return. They were only going to refund "part" of the payment, & would be keeping $15 for shipping & I was STILL going to have to pay on my own to ship it back! Lo & behold, if I agreed to a gift card, they would refund the total amount to the gift card & could send it back on their dime, which I did. I reordered a different tankini top & again, no info on their website that I had any orders with them even tho I had a confirmation. Again, I chatted with a representative who assured me I had an order. I got to looking at the email I got from them & it said that the top was backordered until Dec 2nd! It said NOTHING about that when I ordered it! I contacted the chat again & told them my email stated it was backordered & she said it wasn't showing backordered in the "system". I got on the website & it did indeed NOW show backordered & she said she couldn't see that on her side. WHAT?!? I told her just to cancel it & put the money back on the gift card & she stated until her "system" showed backordered she couldn't do that & even when they were able to cancel it, they'd have to send me a check for the refund. AGAIN, WHAT?!? I wanted a refund in the beginning & they were going to keep money unless I went with their stinking gift card, now that I want it back on a gift card, they're going to send a check?!? I was furious. A couple days later, I contacted them again & told them to cancel it & send the check...this rep tells me it's shipped & gives me a tracking number! Mind you, it never has shown up in my account that I even ordered from them & their stinking website still shows it's backordered until Dec 2nd! This is just unbelieveable & I will NEVER order from them again....I don't care that I even have money left on that freaking gift card....they are a CRAPPY company with ZERO customer service. I honestly think that no orders show up, so you can't leave them negative feedback. AVOID at all costs!

This company is a total scam. Twice I've tried to place an order online and both times a message came up telling me to call their customer service number. The first time it happened about two weeks ago, I called the number and couldn't understand a word the man said, so I gave up and didn't try again until tonight when I got on their site to try to place another order. The same message came up telling me to call customer service, so I did again. This time I could understand the agent just fine, but she just gave me a runaround, telling me that I needed to call my bank to authorize this transaction. When I told her that I just used this card on my Amazon order right before getting on their site, she offered me free shipping if I'd give her a different card number. When I refused, she pressed me two more times for a different credit card number, offering me some kind of discount each time. I don't know what she wanted to do with my other cards, but by that time, it was clear to me that I was in the middle of being scammed and hung up.

STAY AWAY!!! CORRUPT AND FRAUDULENT COMPANY!!!!!!!!!!! DO NOT SIGN UP FOR FREE SHIPPING! They charged my credit card $16.95 a month for two months before my bank caught it as fraud. DO NOT ORDER... RUN!! Had to change my credit card.