SwimmingReviews of swimmo.com

Paid the price during fund raising stage, then waited very long and almost forgot about it since there was no update from the manufacture and numerous delays. Accidentally found out that they were selling it already and had to chase them to get my item, although i was supposed to be among the first owners (i updated my contact details several times over development period). finally got it just to find out that it was unusable in water - tried 3 times and always screen went black after 2 or 3 laps. Not using it since.

My swimmo watch came with a defective battery charger. It took almost a week to get a response from the company where they admitted they knew the chargers were sometimes defective. After several more emails that also took a long time to respond to me, they agreed to send me a new battery charger. So, about a month after purchasing the watch, I was able to charge it and try it out. It did not accurately count my laps and when I tried to sync it with my phone it lost the swim totally saying there was no history. I was frustrated by this time and asked for a refund. I was informed that there is a 2 week return policy. I did not even get to use it for a month so I guess, this is an expensive lesson for me. I should have returned it immediately. I purchased a different brand and it has worked flawlessly for me.

The heart rate did'nt work so the watch was broken. So sending back in good condion. Swimmo took € 50,- reduction for a scratch who was'nt there. So I paid € 50,- for a broken watch that I don'nt have. BRRRRRR

I have bought my Swimmo in 2017 when their website was promising an "Open water" feature upcoming in 2018. Nice story, Swimmo customers would receive a message via the App to download it. Before summer 18 customer service told me it should be released in August 2018. Poor delivery: in Nov 18 it is still not launched!!! Recently I saw on the website that they took out any marketing on this Open water feature because Swimmo realize they can't deliver their promises. Few days ago customer service told me it will come in 2019 but no further precision. After +1,5 year I am not amused when Swimmo promised me upcoming feature (Open water is one of the essential for me) and decline any responsibility via the customer service when things are still not delivered. They admit it is delayed, they admit that they stop claiming it on the website and they are vague for the release date! Also, my docking charger needed to be replace after +/- 6 uses. Good to hear that some indoor swimmers are ok with it because as an open water swimmer I can't see any satisfaction. If any customer was expecting to have an open water feature promised, he/she should claim his/her right to have it after more +1,5 year and I am very disappointed by the feedback I have received from Swimmo. Claude

Received a Swimmo watch in August of this year. Gave it as a present. It did not work. Return and warranty of this watch has been as poor as any company I have ever dealt with. They have you ship it over to Poland where supposedly it has been stuck in customs for over a month. Have many friends who want a swim fitness tracker. I will not be recommending them to my friends.

En su página web dicen que lo mandan en tres días. Cuando uno los contacta son muy agresivos y evasivos sobre el seguimiento del pedido. Estoy pensando que me quieren robar. Por suerte mi banco tiene seguro y confío en que van a tratar el asunto como debe de ser.

I buyer the watch because of the expected free water features as well as the SWOLF data that were promised to arrive soon. However, after several mails that promised me to become a beta tester during the next 3 weeks for that features, after now 6 months, gone of the promised features has been realized. Moreover, the watch is of poor quality and did not work properly (lap count, display brightness to low etc.)

Product doesn't accurately count laps. Will not refund.