Still Waiting For My Swimsuit
I ordered a swimsuit quite awhile ago. Still have not received it. Very disappointed.
By Margaret S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
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Swim & Sweat (swimandsweat.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 3 reviews with 2 stars · Clear filters
I ordered a swimsuit quite awhile ago. Still have not received it. Very disappointed.
By Margaret S.
I measured myself before ordering, but the suit fits much bigger than it should. The true fit didn't make itself known until I was in the water, so I can't return it. The bra cups are way too big and the bra band kept curling up. The straps are a good 3 inches too long, so the high neck turned into a scoop neck. Fortunately, I know how to sew, so some serious modifications will be made since I can't return it.
By Tammie
Incredibly disappointed in their customer service. Only giving 2 starts since I have used their swim suits before and they were great but if anything goes wrong with your order, good luck cause their customer service team is unhelpful and barely responsive. When they do respond it doesn't seem like they even read your email. Wish I had looked at the reviews sooner so I could have saved time and just cancelled the orders and asked for refund as soon as there was an issue.
By Kris