Terrible customer service
Slow responses. Information difficult to find. Lack of communication about orders. Even when you pay for easy returns (~$2.40) they make it difficult to return items.
By MCE
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, We offer Low Prices on Speedo, Tyr and Nike Swimsuits. Swim2000 is the Place to Find Your Swimming Gear. 20+ Years of Swim Shop Experience.
Swim2000 (swim2000.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Slow responses. Information difficult to find. Lack of communication about orders. Even when you pay for easy returns (~$2.40) they make it difficult to return items.
By MCE
Beware buyers! Check their return policy before buying anything. The first suit I ordered did not fit so I exchanged it for another size which, unfortunately, did not fit either, so I just wanted to send it back, with all tags in place, for a refund. This is not an unusual scenario when trying to buy a swimsuit online. BUT, apparently, once you make one exchange, you're hosed! They will not accept a 2nd return AT ALL for the same order, so you are out the money you spent. Yes, my bad for not reading the entire return policy but, still, it's a terrible policy to have in place. Shop elsewhere.
By S. A.