REFUSED TO PAY ME
This is a terrible and dishonest company. They shut down my account (on my first redeem) and are refusing to pay me my $840. This is a very shady company !!!!!!!! I will be pursuing arbitration.
By Marie L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
U.S. premier social casino platform. Free-to-play entertainment, real rewards, no purchase required. Just play and have fun. 18+.
Sweepstars (sweepstars.us) has 51 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 20 reviews with 1 star · Clear filters
This is a terrible and dishonest company. They shut down my account (on my first redeem) and are refusing to pay me my $840. This is a very shady company !!!!!!!! I will be pursuing arbitration.
By Marie L.
I won $1,500, they shut my account down and did not pay my money. I HIGHLY DO NOT RECOMMEND PLAYING ON HERE. THEY WILL NOT PAY OUT YOUR WINNINGS. This site is grimey.
By Lexie A M.
Operator banned my account immediately after first redeem request. Refused refund
By Jimmy
One of the most terrible casinos I've played in couldn't by a bonus for nothing and literally chose one slot to spin at. I know I spin that slot over 500 times.
By Marcus
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
By Ronnie K.
Bad customer experience overall, and their support agents are not helpful nor understanding about missing promotions.
By Jose C.
Steal your money then ban you for no reason.
By Michael D.
Terrible anyone rating this more than a 1 has to be a fake account, if you win anything good luck redeeming, their clause says only 40 promotional play winnings can be redeemed, followed that rule, still nothing. Don’t get scammed
By Ray