Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
17 reviews
SweepbetzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SweepBetz is a U.S.-based online sweepstakes casino built around one core principle: real players deserve real support and a transparent gaming experience.We offer a wide range of slots, table games, instant games, and live dealer games.
Sweepbetz (sweepbetz.com) has 17 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
17 approved reviews, newest moderated first
Worst Casino ever. I have been waiting for my redemption for two weeks now. Customer service is a joke. They put in multiple “tickets” to help resolve my redemption issue, but they stopped responding to my messages over a week ago. Avoid this online social casino.
By Vanessa
I submitted a redemption request for $143.55 on 8/31/2026, which the site confirmed as successfully processed. Shortly after, my account was locked with no explanation. I sent a written demand for the redemption and an explanation for the lock through their support inbox on 9/4/2026, and a follow-up on 9/8/2026. Both received only an automated Intercom acknowledgment - no human response, no redemption, and no unlock. As of this review it has been over two weeks with zero communication about a completed, confirmed redemption while my account remains locked. This is not how a legitimate sweepstakes platform should handle a processed payout.
By Neexbets
Honestly, I dont understand all the negative reviews.... Sweepbetz has been a great experience so far! They give great packages, when I had a question and needed support I was connected to a real agent in under a minute, and to top off my experience....... I HAD MY REDEMPTION IN LESS THAN 20 MINUTES! I will definitely be playing here again and I feel confident telling a few friends about their site. Thanks Sweepbetz! -A happy player 😊
By Shelbie
I got Sign up bonus and my wife did as well we both spent $60 and got $120 We never won two bonuses on one game, they were mostly 5$ bonus games on games that usually average around $25 The RTP is the worst I’ve seen before. You don’t have to worry about them not giving you your redemption because you will never get one. I will Never play again, stick to any other casino but this one.
By Noah R.
Response from Sweepbetz· Sep 11, 2026
We understand that losing isn’t enjoyable, but expecting every $60 purchase to result in a profitable redemption simply isn’t how casino-style games work. RTP represents expected performance over a very large number of plays, not a guarantee that every individual session, bonus round, or player will receive a certain return. A $5 bonus win, a $25 bonus win, or even a session with no significant wins does not establish that a game’s RTP is inaccurate. The RTP of the games offered on SweepBetz is independently audited and verified by third parties and established gaming providers, including Hacksaw Gaming, Onlyplay, BOLDplay, Evolution, 3 Oaks Gaming, and others. SweepBetz does not determine or alter the outcome or RTP of individual game sessions. The statement that players “will never get” a redemption is also simply incorrect. SweepBetz has successfully processed millions of SC in player pay outs. We’re sorry your particular session didn’t produce the outcome you wanted, but an unfavorable result is not evidence that redemptions aren’t being paid or that the stated RTP is somehow invalid.
Ben was great! This website offers lightning fast redemptions, max $500 per day. I loved my experience using it.
By Nate
if i can give ZERO STARS i would. Like everyone else said rigged. NO BONUSES NO WINS AFTER SPENDING THOUSANDS!!! STAY AWAY!!!
By Robert F.
Response from Sweepbetz· Aug 2, 2026
Thousands? Robert, you spent just above $50. You received 200% bonus as well.
This site is absolute trash. I spun at least 200 times before I got my first bonus, and they raved about their hi rtp for bonuses so I was pretty excited. I won .50 cents during my bonus, less than my original bet lol DON'T PLAY HERE
By Brandon D.
Response from Sweepbetz· Aug 2, 2026
Sorry about the bad luck you had. Our RTP is in line with the industry but the distribution of that is not always the same - thats unfortunalty how games works. Please send an email to [email protected] and we can provide all proof.
This site is a complete hoax. I believe these reviews are fake and are not truthful experiences. First time playing here and will be the LAST time playing here. The RTP is EXTREMELY low so you can spin $30+ on a game which I’ve did on SEVERAL games and received less than $5 in the bonus rounds which tells me the RTP IS EXTREMELY low. This site does not want you to win, I don’t recommend anyone to play here. Also, the welcome bonus have to be played through 5x’s which can be almost impossible. I’ll be closing my account after this review. Please people, save your money this is not the one.
By Keena D.
Response from Sweepbetz· Jul 21, 2026
Hi, We're sorry to hear your experience wasn't what you hoped for. Our games are based entirely on chance, so just like the lottery, no wins are ever guaranteed. Some sessions result in wins, while others don't. Our RTP is above industry standards, and we've paid out hundreds of thousands of dollars in successful redemptions to our players. The playthrough requirement for the welcome offer is disclosed in our promotional terms before the bonus is claimed. As requested, we've closed your account. We appreciate you giving SweepBetz a try and wish you all the best.
