SWA SabersReviews of swasabers.com

Like many others, I too had been waiting for a number of months for a promised product with no sign of its arrival. Trying to get a hold of someone from this company is as painful as pulling teeth. False promises and no contact after taking my money for the buy 1 get 2 special. I managed to successfully dispute my purchase and got my money back, but SWA still claimed that my products arrived and challenged my dispute. This is one of the first times I have been so burned by a company that I believe I need to warn other people to stay away. Entire experience has been a massive headache.

I would give a zero if possible! unfortunately, I cannot recommend this company. Ordered with the buy 1 get 3 deal and they took the money and never sent the sabers. Waited greater than 90 days. They even had the gall to ask for 5 stars when they didnt deliver the goods and didnt respond to emails or shopify (shipping) app messages. Bank of America reversed the charges. Beware of this Chinese scam.

Ordered Buy1 get 2 free back in May never received my order! Multiple attempts to contact but never a response finally filed a dispute with my credit card and they turned it down SWA says order fulfilled but did not provide any tracking or shipping confirmation how is that possible. All I can say is STAY AWAY! Cannot be trusted!!!!!!!!!!!!!!

I placed an order (#5502) on May 4th and have not received any part of my order and I have not received any replies to any of the emails I have sent. I have received several emails asking me to rate my experience and sabers but I have not received anything. When I try to reply to the rating request asking about my order I get no reply. I have seen some good reviews and would love to be one of them but I have nothing good to say about my experience so far.

Not worth the purchase from these crooks. I see some people have received their orders, but there's also a large number of people that haven't. I spent 387 during a May 4th sale and never received any part of my order. They won't respond to emails and the chatbot will gaslight you and say it was fulfilled. Don't give these people your money!

They can do what they said they were going to. Wtf. Still haven't received my order and I cannot find a single actual contact point. Hope this business fails, the owner goes bankrupt, and becomes homeless.

A very frustrating service from a company that clearly havent got the set up to deal with the volume. After leaving a 1* review because I genuinely thought I was being scammed, the company contacted me, despite ignoring previous emails from me. When you order, they are not clear about timescales The customer service was appalling and rude, there are no help articles or information on timescales, they simply say 3-5 days. We waited 1 month but they did arrive and despite my son getting a different saber than what was ordered he was happy. If you are in the UK don’t bother with these guys, I had to pay an extra £60 in VAT and the service was awful. Not worth the stress! And my advice to the company is get your team some customer service training and reply to emails! That might stop allll the negative reviews!

I ordered the Darth Maul saber staff and it came with two free sabers. One of the free sabers was the wrong one (which I get, it was during the May the 5th sale), that was able to be overlooked somewhat. The biggest problem is, the saber staff WILL NOT CHARGE! I have tried every method to contact them, and they have completely ignored all my messages, emails, etc... I would NOT recommend ordering from them to anyone!!! it took a month to receive it which I don't mind, but come on!