SWA SabersReviews of swasabers.com

Terrible experience, the blade of my sword stopped working less than a month after use and these SCAMMERS, after apologizing for the lack of communication (which was there even before the product arrived), after telling me that they would send me another blade “asap,” disappeared into thin air. Almost three weeks have passed and I have no trace of any new tracking number. There is no warranty, and the blade they offer is of poor quality. Do not purchase ANYTHING from these SCAMMERS.

PLEASE do not waste your money on this site. Their website is a fraud. Not a US based company. You cannot reach anyone from this company to remedy any problems, and you will have problems. Can’t comment on the product, never received it. Forced to fight them through American Express. DO NOT waste your money and create frustration for yourself.

I am extremely disappointed with the customer service I have received from SWA Sabers so far. I placed a high-value order (£708) which was sent via Evri. The courier has since indicated that the parcel may be lost, yet instead of reassurance or a clear resolution plan, I have been met with dismissive and condescending responses. When I asked for the matter to be investigated urgently, I was told to “be patient” and reminded of time zone differences, rather than being shown any empathy or understanding given the value of the order and the stress caused by a potentially lost parcel. At no point has there been clear communication about what will happen if the parcel is confirmed lost (refund or replacement), and I have had to repeatedly chase for basic information. At this stage, the lack of empathy, poor communication, and failure to take ownership of the issue has significantly damaged my confidence in this company. I would strongly advise caution when ordering high-value items if Evri is used as the courier.

Never even received all of my sabers. Got the buy one get 2 free never received any of them can’t even get a hold of them for a refund. Really poor experience and money lost

They sent my sabers to wrong person and did not contact me since. One big scam - be careful and dont buy anything from them - i doubt i will get my money back....

Swa sabers was completely helpful this holiday for the buy 1 get 2 free toys except I didn't receive the other 2 free toys bad value

I ordered three sabres in the buy one get two free deal. They took forever to arrive even though I paid extra for them to arrive sooner and once they arrived I’ve discovered that 2 out of the 3 do not charge. And after several attempts of trying to get in contact with the seller I have not received a response for weeks

Wish I had seen all these negative reviews before ordering. These were the first hilts I have ever ordered from anyone and was so excited to get them because the images of the outcast saber I ordered were beautiful. Upon arrival of the hilts after ordering (took 3-4 weeks to arrive) the 2 free sabers were fine. The main hilts how ever we’re not. They were Ashoka hilts but weren’t the ones I saw advertised on their site when I placed the order. I emailed immediately thinking that my sabers were defective as the clips on the end were rusted. Upon further inspection and internet searches, I noticed these weren’t the same hilts they advertised. These were from a different company I found. The rust on the clip is how they make their product as a weathered look. So how do I get hilts from a completely different company in SWA packaging? I emailed them pictures showing what I found and have got no response at all. They even blocked me on instagram when I reached out there and made a comment on someone else’s post. Very shady company. Buyer beware!!!!