Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
331 reviews
SWA SabersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SWA Sabers is a premium lightsaber company specializing in screen-accurate replica lightsabers, combat lightsabers, and advanced Neopixel lightsabers for collectors, duelists, cosplayers, creators, and Star Wars fans.Our philosophy is simple: you shouldn’t have to choose between owning a beautiful movie-accurate lightsaber and actually using one in battle. That’s why we developed a unique two-system approach centered on our premium SWA Pixel™ replicas and our purpose-built DuraBlade™ combat sabers. This “display one, duel with two” approach is the core of our brand.Buy 1 Get 2 FreeUnlike most lightsaber companies, every qualifying purchase includes our famous Buy 1 Get 2 Free promotion.The reason isn’t to clear inventory.It’s because you can’t duel with just one lightsaber.Instead of giving away low-quality promotional products, we include two full-size DuraBlade™ combat replicas so customers can immediately duel with friends and family. The offer is designed to create an experience, not just a collection.Why Our Free Sabers Are DifferentMany customers ask:“Why are you giving away two free sabers?”The answer is simple.Most companies include inexpensive promotional items.We don’t.Our free sabers are purpose-built combat lightsabers featuring the same DuraBlade™ technology used throughout our combat lineup. They are engineered specifically for repeated blade-on-blade impacts and are backed by our Lifetime Dueling Warranty on eligible DuraBlade combat models. They are built to be used—not treated as disposable extras.DuraBlade™ TechnologyOur proprietary DuraBlade™ system was developed specifically for heavy dueling.Rather than adapting a collector’s saber for combat, we engineered a dedicated platform built for repeated impacts.Each DuraBlade uses reinforced polycarbonate—the same material used in police riot shields—combined with ergonomics optimized for dueling, secure blade retention, and simplified controls that make combat more intuitive.If you’re searching for:*
SWA Sabers (swasabers.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 121 reviews with 1 star · Clear filters
Just trying to get information about my order and haven't got anything yet, now I'm trying here. I ordered on May 10th and still nothing has been delivered or a response to my multiple emails. My order #5925 has been "ready to ship" since may 20th via shop app
By Slaughter F.
Ordered 3 for father’s day thinking they would come before then because the site said “in stock”. Found out after my purchase that if you click on a lick called shipping info it says it takes 2 weeks to make them. And now it’s been 2 weeks since my order and I still haven't received a tracking number. Site feels like a huge scam.
By Devon K.
I too as many others have order from this company on their May 4 sale. And I have yet to receive anything and anytime I try to contact the company I either get a automated email or nothing at all. This company seems like nothing but a giant scam. I would not recommend buying anything from them . Was of your time and money!.
By Jess H.
Hey there everyone. Seems like plenty of people are having a similar issue to me. I placed my order on May 4 for the buy 1 get 2 free deal and I still haven't recieved any update as to my orders whereabouts. Constantly checking the websites tracking and the shop app for any changes, nothing thus far, states order is ready to ship. Have also inquired on Instagram profile and email to no reply. I understand they have orders backed up, but the non existent communication is seriously unprofessional. Am hoping for an update soon. Very excited to get my sabers and am being very patient. As I first time buyer, the lack of communication is very concerning. Order #5604
By Miguel T.
Sabers ordered back in May on buy 1 get 2 free deal. After paying they then demanded a further £60 for UK VAT. Not mentioned at time of purchase and no way to cancel the order. Still waiting for sabers 6 weeks later. Was told they would ship 10 days ago and arrive 3 days later. Now not replying to messages. Update on 5th July. Raised dispute via PayPal on 21st June. Still no response from company. Update 20th Sept: The company never replied to the paypal dispute so I received a full refund from Paypal.
By Rebecca
It’s been 3 weeks and I still haven’t seen my order Terrible
By Ethan R.
i buy 3 swords on 07-05 it was ready for shipping on 20-05, but it's now already 30 days later and it's still not shipped my order number was 5750 i have sent them massage on site, but not a singel answer back i live in europe maybe that is the problem, i don't know but i hope they will answer on this forum, i wil get a message because i have lost all hope now
By mark van K.
I was very exited to spend a good amount of money on a swa pixel blade lightsaber. I placed the order on may the 2nd(2025). I knew it would take time to get my order, but I didn't expect this much time and such poor communication. I don't mind if a company is busy making orders before mine, I would just feel better if they would consistently communicate with me after spending a few hundred dollars. I don't hate SWA I am just concerned as to if my order is ever coming. I can't even communicate with them... Order number: 5464 Update: 7/12/25 Still no response or word back from SWA.
By Gabriel D.
