SWA SabersReviews of swasabers.com

Well, so far after 4 months still no word on our order. We did manage to get a response after the first 3 months, in which they apologized, said it was an internal shipping error, and even gave us an extra saber as an apology...and now nothing for over a month. Nobody would even answer emails or chats on the website - except for one time. After trying to get someone to respond, usually sending a question every 30 minutes to an hour, I did (once) get a response saying that I was "spamming" the chat. After that, no further response. This was order #4367, by the way, and wow it has been hard not to think the whole thing is a scam...

Ordered on 7th May order 5751. Contacted company via email, chat on their website, Facebook and no response. Order shows ready from May 25th but not shipped. All I want to know is when I can expect my order. I have no problem waiting but it is alot of money for lack of communication. Very frustrating.

Absolute scam, customer service is shocking, they take your money & do not communicate. Avoid at all costs. If you want to lose money, then this is the site for you. Absolutely jokers

Not normally one to leave reviews but after having ordered on 06-may-2025, as of 29-jun-2025 I still have not received my order. The website and shop app tracking has shown preparing shipment/ready to ship since 20-may. I’ve emailed directly 3 times, via the shop app once and messaged their instagram twice. My only response was on may 16 telling me my order was due to ship on 21-may. I’ve had no response since. Not exactly sure what to do now as my money was taken pretty quickly but since I’m not getting any response on trying to receive my order, I doubt I’d even get a response if I tried to cancel. Edit: got an email on July 4th asking how my order went and if I’m happy with the product. I have not received the products and tracking on website still says “ready to ship”. Company needs a lot of work. 2nd edit: now jul 24th, still no response from swa sabers, still no lightsabers in my possession. Do not trust the influx of bots giving 5 star reviews. Now disputing this purchase with PayPal.

Ordered their "buy 1 get 2 free" on 05/04/25. As of 06/27/25, no product but they sure as hell took my money right away. Their site says "ready to ship" and has since 05/25/25. We have emailed them multiple times, reached out on their chat and reached out on Facebook. I received one 4 word statement yesterday after leaving a negative review on their site of "what's your order number" with 0 follow up. I have had to report them as a fraudulent business to my credit union to get my money back. They never responded to a request for a refund either. If I could give them 0 stars for abysmal customer service I would. Edit - I neglected to mention that we DID get an automated response once, telling us to go to their shipping company, shop.app, yet when we did, they promptly sent us right back to these scammers.

They advertise 3-5 day shippping but I’m nearly at 2 months, still haven’t received the sabers my kids wanted and they are not responding to multiple emails, their online chat, and there’s no phone number to be found. Total scam and working with the back to get my money back. AVOID! Order #5559

Worse company ever. Took month to receive item. Have the right to dispute funds until I receive it. This is the company your deal with when they call you a scum and f#ck moron.

Placed an order on May 9th during their "Buy 1-get-2 free" event. Order updates stopped at "confirmed" on May 25th.m, no explanation. Reached out for updates twice via email, as the Shop app SWA Sabers' website directs you to wouldn't update status. Finally contacted my bank to cancel the transaction in late June. Six weeks of wasted time and money, so don't bother with this company.