Great service
A little slow sometimes to get a transfer, but I don't know how they could make the process better. It is a great way for me to be able to "transfer" money back and forth when our bank makes it hard.
By Stephen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Swapsy is a peer-to-peer currency exchange platform that specializes in the exchange of Chinese RMB and US dollars. The platform utilizes popular e-wallets such as WeChat Pay, Alipay, Zelle, and PayPal to facilitate secure and easy fund transfers, with most users receiving their funds within 48 hours and some transactions taking just a few minutes.Swapsy's fees are very competitive, making it a cost-effective alternative to traditional currency exchange services. The platform's focus on amounts less than $2000 further adds to its appeal, making it an ideal choice for individuals looking to exchange smaller amounts of money.Swapsy guarantees the safety of its users' funds and provides a simple-to-use web interface, further adding to the convenience of the platform. The exchange rate provided by Swapsy is fair and does not favor either side, ensuring a level playing field for all users.Overall, Swapsy is a safe, convenient, and cost-effective way to exchange Chinese RMB and US dollars, offering competitive fees and a user-friendly platform. With its focus on smaller amounts and the use of popular e-wallets, Swapsy provides a reliable and efficient service for individuals looking to exchange currencies. Swapsy's commitment to fairness and security ensures that users can make transactions with confidence, making it an attractive option for anyone looking to exchange currencies.
Swapsy (swapsy.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
261 approved reviews, newest moderated first
A little slow sometimes to get a transfer, but I don't know how they could make the process better. It is a great way for me to be able to "transfer" money back and forth when our bank makes it hard.
By Stephen
good, trustworthy
By ClownOnTheBox
First transaction went smoothly. Registered and started swap at noon and received the fund at night. During the period I was contacted by customer service to update the AliPay info, which asked for my email instead of phone for better privacy as the reason. It updated within minutes after I sent the info back. Overall great experience so far.
By Z Y.
Fast, easy to set up, and so convenient. This is my go-to for now on!
By Tyson
Had to get familiar with the process for the first exchange, but having got that sorted out the second exchange was quick and easy.
By Mike R.
Swapsy is by far the best way to send money from China back to the States. It's so nice not to have to wait 3 hours at a Chinese bank and pay ridiculous service fees just to send 10,000 RMB back home.
By Tom W.
I have been using Swapsy every month for three years. They are responsive, professional, helpful and efficient. I trust them, absolutely. There has never been a problem.
By Jean
worked through Swapsy on several transfers now, good response times, relatively fast transfer times. Overall solid
By Justin C.