Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
665 reviews
Swap.com - Online Thrift & ConsignmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
665 approved reviews, newest moderated first
I've ordered twice & am well pleased with price & quality of the products. This is enabled me to give more & shop less. I can even send my order to my son, who will wrap it up & put it under the tree. Just can't beat that.
By Kathi M.
I must have spent over an hour going through amazing clothes. After choosing and waiting a short period for shipping, the clothes I got were like-new, smelling great and fit very well. Will be ordering from them again.
By Henry W.
Items arrived quickly and exactly as described. Even my items that were marked as being imperfect was in great shape, so they definitely seem to have high standards. Will buy from here again. Especially for brands I already know I like to help with getting the right size.
By Quirkney D.
I have been shopping with Sway.com for over 2 years now. I have to say that I have never received an item that I did not want. The merchandise arrives on time, it is clean and looks even better than it did on their website. My granddaughter, Dorothy, is very well-dressed. I recently purchased about $500.00 worth of clothing for just over $100.00. I am very, very happy and please with this purchase also. You should check out Swap.com. You will be glad that you did!
By Linda J.
This is a good website to buy used clothes.
By Wanda D.
I lost a bunch of weight, am a retired lady, and needed to "flesh out" my wardrobe quickly. I was amazed to find a number of extraordinary deals on Swap.com. I have placed and received 5 orders now and only 1 product had a minor flaw (and they do let you know in advance about the condition of the product). I actually didn't check before I bought it, but this lovely wool sweater had a tiny moth hole in its sleeve. The sweater was the perfect color for a multicolored wool jacket I have and I really didn't want to send the sweater back. So I took it to my cleaner (who does my alterations), and she said for $5, she could fix it. I thought it was worth the try and so, it's being taken care of. It's taken a lot of shopping and thought online to find all the lovely clothes i now own from Swap, but I have put together a bunch of marvelous outfits for very little $ -- I would say most of the outfits (including accessories) cost less than the price of 1 garment in a retail store. Now, I just buy what I absolute love and it's thrilling to have a wardrobe of things I feel wonderful in! Thanks Swap.com.
By Linda C.
Huge selection of new & gently loved clothes, shoe's, accessories and more. I found high end items at dramatic savings as well as 1.00 sale's pages. Very Very Pleased with my purchases
By Ann H.
Excellent company: Huge selection Dirt cheap Great customer service
By Diane Brush L.
