Fast order processing
Order was delivered in less than a week and the items were as how they were rated on the website.
By Bea K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
665 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
665 approved reviews, newest moderated first
Order was delivered in less than a week and the items were as how they were rated on the website.
By Bea K.
I recently purchased several items of clothing at great prices. The experience was excellent. Received items quickly. In fact, one of the items did not fit, and returning the item was a breeze! Customer service is there to assist.
By RS
It was lovely! I got nice clothes and I impressed my boyfriend with them. Wished they smelled better though.
By Savannah S.
I had my first experience with Swap about a year ago and have been addicted ever since! The site is easy to navigate and purchasing the clothes that I love could not be easier. The prices are always fantastic and in the event that an article of clothing is a little to large for me returns are not a problem at all. Swap is now the only place that I purchase clothing from and will be a life long customer.
By Crystal
Always a great experience.
By Sonja J.
All my items were xcellent and basically new! Very happy with my order! And I love the prices!! 😬
By Nicole W.
These days, it's hard to get into the thrift shops and mull around for great deals on premium labels. Swap gives you that feeling of locking down a great deal without the guilt of spending a ton of money. So glad I found it!
By Kat B.
I've consistently, over 4-5 years, been extremely happy with Swap.com. I highly recommend
By Lisa