Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
220 reviews
Swain DestinationsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Swain Destinations (swaindestinations.com) has 220 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 207 reviews with 5 stars · Clear filters
Wonderful trip All arrangements made by Swain were flawless
By Wendy S.
Response from Swain Destinations· Mar 13, 2019
Dear Wendy, We are so pleased to hear that you had a "flawless" trip and thank you so much for sharing your feedback! We hope to be able to assist you with more wonderful travel experiences in the future. Kind regards, Barbara Rake Customer Relations Manager
Dawn Thompson and Swain has always been great to work with and clients come back with a lifetime of great memories
By Scott T.
Response from Swain Destinations· Jan 4, 2019
Dear Scott, Thank you so much for the wonderful feedback. We are very fortunate to have such a terrific team here at Swain Destinations and Dawn puts her heart and passion into each itinerary she helps to create. Thanks so much for all of your support and Happy New Year! Kind regards, Barbara Rake Customer Relations Manager
I just got back from a trip I booked through Swain Destinations and it was easily one of the best I've ever had. Everything from the professionalism of the team while planning and booking the trip to the smallest details at each hotel were perfect. Can't wait to book with them again!
By Dilan
Response from Swain Destinations· Jan 28, 2018
Dear Dilan, Welcome back from your trip, and it is fantastic to hear that you had such a wonderful time! We're very proud of our professional team who ensures that the finest details are always considered, so that all arrangements are perfectly matched to each of our travelers. Thank you very much for sharing this review, and we look forward to being a part of your next travel adventure! Kind regards, Barbara Rake, Customer Relations Manager
Just returned from Australia, which was a magical vacation that I will never forget. I had an amazing time spending New Year's Eve on a boat in Sydney Harbor, Kayaking in Byron Bay, and living in luxury on Lizard Island. Each day was better than the last and I can't wait to book my next trip. Thank you Swain Destinations for creating such an unforgettable experience!
By Kristen
Response from Swain Destinations· Jan 18, 2018
Dear Kristen, Welcome back from your exciting trip to Australia, and we are so pleased to hear that you had an unforgettable and magical adventure! Thank you for sharing this wonderful feedback. It was our pleasure to be a part of your Australia travel plans, and we look forward to designing another amazing travel experience for you in the near future. Kind regards, Barbara Rake Customer Relations Manager
Had the best experience with booking my travel and throughout the trip with Swain destinations. All my accommodations exceeded my expectations and my family had the trip of a lifetime!
By Sophia
Response from Swain Destinations· Jan 18, 2018
Dear Sophia, Thank you very much for sharing your review, and we are thrilled to hear that you had a trip of a lifetime! We hope to have another opportunity in the future to assist you with your travel plans. Kind regards, Barbara Rake Customer Relations Manager
I have used Swain now for two epic trips and each time, not a detail was missed. Their attention to even the smallest of details and incorporating only the best of class properties, amenities, guides, transportation, etc. was exceptional. If you are looking for a travel consultant to expertly curate a once in a lifetime opportunity, go no further.
By Rick S.
Response from Swain Destinations· Dec 19, 2017
Dear Rick, It has been our pleasure to assist you with your travel plans, and thank you very much for sharing this fantastic feedback. We are always so proud of our professional and knowledgeable travel consultants who work very hard to ensure that every detail is considered, and that we are providing the best services and products to meet and exceed our travelers' expectations. We will look forward to assisting you with your next travel adventure. Kind regards, Barbara Rake Customer Relations Manager
Great company that provides wonderful service to all of it clients
By Willo
Response from Swain Destinations· Dec 19, 2017
Dear Willo, We are so pleased to read your review and thank you for sharing your feedback. Your continued support means a great deal to us. Kind regards, Barbara Rake Customer Relations Manager
Swain was very easy to use. My consultant, Kathryn, was a pleasure to work with and understood the desires of my client. She organized the perfect vacation.
By Kerry
Response from Swain Destinations· Dec 19, 2017
Dear Kerry, Thank you for sharing this review and we are so pleased to hear that you enjoyed working with our consultant, Kathryn, on your clients' recent vacation to Australia. We look forward to the next opportunity to assist you. Kind regards, Barbara Rake Customer Relations Manager
