Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
220 reviews
Swain DestinationsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Swain Destinations (swaindestinations.com) has 220 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 207 reviews with 5 stars · Clear filters
We could not have been happier. There were a couple of misunderstandings but nothing serious. Our trip went off like clockwork.
By Jane Linda C.
Response from Swain Destinations· Jan 17, 2020
Dear Jane, We are so pleased that your trip went smoothly and that you could not have been happier with your recent travel arrangements. Thank you for your comments. Kind Regards, Anne Pace Customer Success Manager
Excellent! Grant went above and beyond for my clients!
By Donna C.
Response from Swain Destinations· Jan 17, 2020
Dear Donna, Thank you for your follow up and for letting us know that one of our consultants went "above and beyond" for your clients, to ensure that their recent vacation experience was excellent. Kind Regards, Anne Pace Customer Success Manager
Excellent follow-through on last minute arrangements! Clients had a great time!
By Sheila W.
Response from Swain Destinations· Jan 15, 2020
Dear Sheila, Thank you for letting us know that your clients had a great time on their recent trip and that our follow through on last minute arrangements was excellent! Kind Regards, Anne Pace Customer Success Manager Swain Destinations
True Professionals creating amazing experiences in Australia and New Zealand
By Angela M.
Response from Swain Destinations· Jan 15, 2020
Dear Angela, We value your comments and we are pleased to know that you have enjoyed your experience in working with us, to create amazing experiences for visitors to Australia and New Zealand. Kind Regards, Anne Pace Customer Success Manager Swain Destinations
Dawn was wonderful to work with. She went above and beyond the call of duty, even spending hours on christmas Eve reworking a last minute request from a client to make the trip easier and better! 5 stars! Excellent service!
By A C.
Response from Swain Destinations· Jan 13, 2020
Thank you for your comments, which we do appreciate. We are delighted to know that you received excellent service and that our consultant was of such help to you and your clients, to make their trip easier and better. Kind Regards, Anne Pace Customer Success Manager Swain Destinations
Had an AMAZING trip, with seamless connections and great tours! So grateful that Swain had all our arrangements made and spelled out clearly in a very detailed itinerary.
By Susan R.
Response from Swain Destinations· Jan 13, 2020
Dear Susan, How wonderful to hear that your trip was amazing and that all of the arrangements worked seamlessly for you. We appreciate your comments, thank you. Kind Regards, Anne Pace Swain Destinations
Donna Blumeris was wonderful to work with. Deidre in Capetown went above and beyond for our clients. Thank you all again.
By Karen H.
Response from Swain Destinations· Jan 11, 2020
Dear Karen, We appreciate your comments and to know how much our staff both here in the U.S. and in Cape Town, were of assistance to you and to your clients. Thank you for your follow up. Kind Regards, Anne Pace Swain Destinations
Smurti help was great.
By Nayda R.
Response from Swain Destinations· Jan 6, 2020
Dear Nayda, We are happy to know that you enjoyed working with one of our consultants and thank you for choosing Swain Destinations. We look forward to assisting you in the future. Kind Regards, Anne Pace Swain Destinations
