Quick service
Quick service. Kept me in the loop.
By J H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
156 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SVM is the leader in gasoline and retail gift cards, offering over 250 of the world's most popular brands. Our B2B services include gift card management and fulfillment services.
SVM (svmcards.com) has 156 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
156 approved reviews, newest moderated first
Quick service. Kept me in the loop.
By J H.
Great to work with and I love the personalized cards.
By S S.
Excellent service.
By customer
convenient and shipped quickly.
By customer
Not the best product descriptions, or return policy.
By customer
Response from SVM· Jun 25, 2019
We're sorry you feel that way. As our products (gift cards) are a cash-equivalent product, our return policies have to be fairly strict to protect our customers and our business. A returned card could later be fraudulently used by the original buyer. Thanks for your understanding.
I called and emailed several reps without assistance and I received inaccurate/invalid info which created many unnecessary delays. I finally reached Shelly O. She helped quickly and answered all questions - and was nice! I wish I had reached her first. She even provided step by step directions to obtain a log in that I was able to forward to a colleague at another location. Once the order was actually placed, it was filled promptly.
By Customer
Easy and fast!
By customer
we ordered gift cards, the order process was very easy and we already received the gift cards
By Boston Children's (.