Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
87 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suzanne Somers’ beauty, fitness, home cleaning supplies! Gluten-Free, Made in America. Organic Skincare, Body Care, Clean Makeup, Anti-Aging Cream and Serum!
Suzanne Somers (suzannesomers.com) has 87 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
87 approved reviews, newest moderated first
I always feel wonderful calling. I get wonderful service and appreciate all products I receive. Dolly helped me today, so sweet and kind. She took really good care of me. Thank You so much for being there for me.
By Dee Dee P.
The Suzanne Somers natural organic beauty products are the best, and their customer service team always takes care of their customers. They back their products, & if there’s ever an issue with a product, they make it right. I love their shampoo, lotions, toner, & orange- blossom smelling organic all-purpose-cleaner. My dogs & I love it! We can never go back to harsh chemical cleaners ever again. Buy from Suzanne Somers. You’ll love it too!
By Britt Yvonne J.
I was able to talk with a real person. Although it is more difficult to do so now. You used to advertise GREAT customer service and it was. Now it is just good.
By Cindy
I just had the best customer service ever! My order got lost in transit and I messaged customer service. They responded within 12 hours after receiving my message. They apologized for the inconvenience and are shipping a replacement order immediately. I love all of the skin care, hair care and supplements from the Suzanne Somers line of product. The Gut Renew line is the BEST!!
By Bonnie M.
I had a question about my shampoo, so I sent an email, and received a quick and kind response.
By Jeri
Customer Service greatly exceeded my expectations!!! I requested to return a product because when I put it on my skin it caused my tongue and mouth to burn. I’ve used a number of different products from Suzanne Somers and never had a problem before. I’m sure it’s me rather than the product because other things are starting to affect my tongue mouth too. Well, before the end of the same day a refund was issued minus the shipping charge and I didn’t have to return the product. Hopefully, I can find someone who will love it. I am VERY PLEASED!!!
By Carol
Recently I purchased three shampoos and received three conditioners. I emailed Customer Service late in the evening and the first thing in the morning I recently a lovely response from Deb stating how sorry they were for the mix up. They immediately shipped out the correct product and had me keep the conditioners as a gift for the inconvenience. I was so impressed how they handled the situation.
By Deborah D.
This is the best company. The products are so wonderful and clean. The customer service is out of this world. We use almost every product are a customer and fan forllife
By M D.
