My customer service representative,
My customer service representative was great! She helped resolve the problem when one of the cushion covers fell apart when washed.
By Pam
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Susie's Garden are professional patio outdoor furniture suppliers in the USA. All of our products are manufactured by us. We pride ourselves on offering designer lifestyle furniture at factory direct prices. We have a team of experts on hand to answer any questions you may have in 24 hours.
susiesgarden.com (susiesgarden.com) has 43 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 6 reviews with 4 stars · Clear filters
My customer service representative was great! She helped resolve the problem when one of the cushion covers fell apart when washed.
By Pam
We are absolutely loving this set. The best part of this is that there was no assembly required. Comes well packed in boxes, and it just goes right out on the patio! The sectionals make it so you have the ability to move things around. The only reason it didn't get 5 stars, was that the wait time was longer than we would have liked (6 weeks). But that may have been due to the pandemic. The cushions are comfy and the bonus is that a cover comes with the set. We keep the cover on at night to prevent any critters from making it their bed. My only wish is that the ottoman would have been a storage box.
By Donna Borok M.
great furniture, poor delivery service. I wait 3.5weeks.
By Simon
Item is good, but shipment come late!
By Konstandinos
Nice set. Comfortable. Well packaged as all items arrived in perfect condition even the glass for the table. Only issue was two hour late delivery. Scheduled for 9-12 they arrived at 2
By Maryalice
Great size using it as a large sofa on a side porch. 4 not 5 stars because fabric is a low grade but should repel water well. Nice deep seating. I would recommend this purchase to a family or friend.
By Kristen