Surveys On The GoReviews of surveysonthego.com

This app not only tracks you it’s not worth the time. Something you complete a survey and it then states you do not qualify after they got the information they needed. Many times I have started a survey and after u answer the first question it say you are k not qualified. I think this is a scam to get your information track you and for no reason probably to sell your information. I am contacting a government agency to look into this

Worst ever survey app . To get digital surveys u must install a vpn on ur phone . They say it will help get better surveys and this is a flat out lie. I got very few surveys at all. What it did was get me banned from Rev U which is an offerwall for other survey sites now I have to fight with them to try to get unbanned which they rarely do so I am not hopeful at all. Surveys on the go support told me in a bot response they where sorry and that in no way did the vpn cause this to happen which is a total lie

If I could give negative stars for Surveys on the Go, I would!!! Their customer service is incompetent and horrible!!! You will get nowhere if you have a problem getting paid! I’ve been trying to get paid $52 in unpaid product surveys I’ve completed now for 2 months!! I have sent pictures of the products along with the instruction paper I received with each product along with survey payout amounts and dates. Every reply has comeback incorrect with incorrect dates. I’ve been told that they hadn’t even launched one product survey that I already had the products and finished the testing in hand. I drove 35 miles to a Burlington to do a video on the condition of the store etc. I captured pictures, videos and answered the questions. When I went to submit the survey, I got a big message that said “something went wrong.” my submission was lost and I was never paid the $20 for this. Instead, they gave me a $10 inconvenience fee even though I had pictures showing that I had completed the survey and it was on their end with the system glitch. This happens far too often. Their IT dept is horrible. The system “glitches” ALL THE TIME!! First they tried to tell me that the survey was already full and they had enough participants, but that was not true because I had already done the survey and completed it in full. That’s when they said that they would pay me half of the survey for the inconvenience fee. They knew I completed that entire survey and still only paid me half. They NEVER TAKE ACCOUNTABILITY and I’m still trying to get paid $52 for 3 product surveys. Once I get paid, if I get paid, I am removing this app and deleting it. It takes forever to get a good product survey, that pays good money that you actually qualify for. Once you get it, they find an excuse not to pay you. The rest of the surveys take a very long time to answer the questions for little money and then there’s always some system glitch to where you don’t get paid for that survey. Forget trying to contact Customer Service because you’ll get nowhere with them.HORRIBLE BUSINESS PRACTICES I would never refer anyone to this company! I will be filing a complaint with the BBB as well.

I have used this app off and on for a while and today just put me at the end of my rope with them I had a survey for the store t.j Maxx and I hit start survey and it does not say anything at all that it has ended and drive all the way to the store Hit start survey again and it says that it has finished even though it said I had until the end of today to do it. I am submitting them for a case idea for a class action lawsuit due to transparency. When I finally reach the $10 threshold for cashing out It takes forever to get from $8 to $10 because they sent surveys that I'm not even eligible for and I'm tired of it. I stopped using the app for a while hoping that they would get better and they got worse much worse.

i thought that freecash was the worst survey site, but SOTG has officially claimed that title. i have gotten disqualified for, i kid you not: 30 surveys in a row, half of which disqualified me after i completed it. im just mad i took so long to delete this garbage off my phone. dont waste your time.

Since the beginning of the year I have done 21 surveys and I have earned $1.25. Although, it states that they owe me $7. I have contacted customer service and I'm told that it takes 24 hrs to review the survey. Well, my first survey was 01/21/2026 & my last survey was 04/10/2026 both are past the 24 hr timeframe. This place is a scam. Do not waste your time. I have screenshot of my survey transactions and they all went from a payment to owing me $0.00, meaning that I wasted my time getting them money for doing the app but I wasn't compensated like I was supposed to have been due to various ignorant reasons from "I used a different phone, with the same phone number on my account" or "it's the company that disqualified you, not us". Bogus. I wouldn't even waste your time. I added up that they owe me $51 since January 1st. Out of that I have been paid $10.65!

I completed three 30 dollar surveys and sent them proof and they told me give it 10 business days and that time has came and gone and still my account has not been credited

I have done multiple surveys most of them will say something like 30 minutes, but they’re really over an hour and then when you get towards the end it’ll say 80% something will go wrong with it and you cannot finish it Also, I have done the ones where they send you in the store and they will pay you supposedly like $16 some will pay you and some won’t