DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY They do not pay and there is no customer support
By Mandolorain
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
surveypop.com is listed under Research & Development.
surveypop.com (surveypop.com) has 170 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
170 approved reviews, newest moderated first
DO NOT USE THIS COMPANY They do not pay and there is no customer support
By Mandolorain
I cashed out £4.32 on Monday, April 6th, and was told it would take 1-2 business days. It has now been over 10 days and the status is still "Processing." I have checked my PayPal and nothing from SocialLoop has arrived. I have emailed support multiple times and received zero response. This app was good at first, but now feels like a fraud. User ID: Samuel Joseph
By Samuel Joseph E.
Terrible app,don't pay and customer service is a joke.
By Ronnie G.
It’s a legit app, I’ve been paid multiple times while using it with virtual gift cards. However, lately weird messages have been popping up saying surveys were returned and my account is at risk of losing features. Some surveys break and don’t pay when you get to the end, but this has only happened very rarely to me.
By John
7 days pending my ticket #680324 no response. I am waiting on $22:12 across survey pop and survey spin . My ID is verified. I have a processing email from last Monday . Support is ghosting me . Please release my funds.For survey spin and survey pop please . # 678194. Thank you.
By Kassidy
I just joined today and did three surveys in a row and was not given credits for them.
By Becca
I am owed £37 buy this company not one payment made to myself their customer service is none existed they claim contact within one day that day must be the 12th of never without a doubt they are scammers and there should be a way of forcing payment what they are doing is surely illegal stay well away from this site or you too will be taken for a ride and spend hours needlsy
By DAVID M.
ABSOLUTELY JOKE. CUSTOMER SERVICE IS NONE EXISTENT. I'VE COMPLETED TASKS BUT NOT RECEIVED ANYTHING. ABSOLUTELY RUBBISH
By Gareth R.