Excellent
Bought a psychedelic germ, which I'm very happy with. Customer service was very good and the delivery was quick and without any problems.
By Andy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
167 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Life is better when you surf has been GSI's company mantra since day one. It incorporates everything that the employees appreciate about their lives and the industry they love to work in. GSI only manufactures and market their surfboards to surfers or people who want to become surfers. Everyone at GSI from the shapers to the founder to the sales reps and customer service staff knows firsthand the difference surfing has made in their own lives. Most of all, we love sharing our passion for surfing with other surfers -- from beginners to pros and everything in between.Thank you for letting us enjoy the ride with you.
Global Surf Industries (surfindustries.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
167 approved reviews, newest moderated first
Bought a psychedelic germ, which I'm very happy with. Customer service was very good and the delivery was quick and without any problems.
By Andy
Prompt and efficient service and delivery. Exceeded expectation for sure.
By Dave
The 60/40 board was delivered a few days after ordering it and it has exceeded my expectations in every way.
By Thomas L.
New Superfish surfboard delivered quickly and extremely well protected. Board performs way better than i hoped
By John
I purchased some board hangars online and were shipped quickly, look exactly like they did online, and allow me to hang up my boards securely. These are the ones that lock into the fin box and let you hang boards vertically. Totally cool!
By Marilyn
Super stoked with my purchase of the 7S SuperFish II X2 for two reasons: 1) The web site narrowed my choice accurately to my skill level and physicality. 2) Tony Butler has a wealth of info because he's the real deal! He provided me further guidance and advice before my purchase and followed up with me on post sales questions as well. I'll buy from Global Surf again for sure!
By Adam
Quick responsive and reasonable customer service!
By Marshall
Board arrived with slightly damaged tail. Communication and ultimate outcome was good. Thank you for the support in correcting the issue. Would definitely purchase from SI again. Be great to see a wider range of quality eps shortboards. Stock seems a bit limited at mo.
By Jake