Great cust service
Great cust service
By JOSEPH T.
Response from SureBridge Insurance· Mar 16, 2020
Thanks for the review, Joseph!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
432 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SureBridge supplemental insurance plans help individuals reduce the financial risks associated with accidents, illness and hospitalizations with either a lump sum or daily cash benefit, paid directly to you!
SureBridge Insurance (surebridgeinsurance.com) has 432 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
432 approved reviews, newest moderated first
Great cust service
By JOSEPH T.
Response from SureBridge Insurance· Mar 16, 2020
Thanks for the review, Joseph!
Never had a single issue. Great service.
By DAVID B.
Response from SureBridge Insurance· Mar 16, 2020
Thanks, David!
Horrible! Sent me email for trying to do a claim and unable to open! The company only allows their employees to do and not the paying customers!!
By Regards, Deborah M.
Response from SureBridge Insurance· Feb 10, 2020
Hi, Deborah. We're sorry to hear about your experience. We'll see if we can reach out to you again so we can help you with this issue. Could you also send us an email at [email protected] with your name, contact information, and a brief summary of your issue? Thanks.
The rep I spoke with was so friendly and helpful!!
By Jackie S.
Great communication about how to enroll and find providers
By myjobhelper.com
Very Nice and courteous people. Thanks for all you do to help people.
By WILLIAM P.
Great customer service
By Dell
Response from SureBridge Insurance· Jan 17, 2020
Thanks, Dell!
Horrible. Pulled money from my account TWICE AFTER I cancelled my policy. My bank called about the multiple charges being made to my account which made my account incur overdraft fees and nobody is tryna pay me my money that I lost after I spoke with a Zach about receiving a refund that he promised I would receive in a check with 20 business days. Trash company trash customer service and trash business. A bunch of liars who do not want to legitimately help you. Do not use their insurance it's a BIG waste of YOUR time and definitely a BIG waste of YOUR hard earned money!!!
By Demetria F.