Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
205 reviews
SupportwaveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
205 approved reviews, newest moderated first
I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.
By Barbara H.
Response from Supportwave· Nov 18, 2021
Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin
Excellent, fast and efficient - great support by NerdApp Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support Thank you NerdApp
By Georgie F.
Response from Supportwave· Nov 16, 2021
Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin
Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.
By Christiana D.
Response from Supportwave· Nov 11, 2021
Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)
Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.
By Richard C.
Response from Supportwave· Nov 1, 2021
Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!
Really easy to use and well explained. Helped me out of a bind. Thank you
By Tori O.
Response from Supportwave· Oct 27, 2021
Hi Tori, thank you for your feedback! We are always here if you need us.
Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome
By NB
Response from Supportwave· Oct 21, 2021
Hi, thank you for your feedback! We appreciate it. Keep well.
Wow!, just had an IT blitz session with an IT Technician from Nerdapp. Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏 The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude. So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use. Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁
By Rosemary
Response from Supportwave· Oct 19, 2021
Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.
I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.
By Grace
Response from Supportwave· Oct 19, 2021
Hi Grace, thanks for your feedback. We appreciate it!
